Doc Online OTT Health Prime is a one-stop solution addressing comprehensive healthcare needs. Through the use of technology, it helps deliver quality healthcare with quality solutions for better health. 

 

The service offers a range of plans tailored to provide quality, affordable, and accessible healthcare. You can get online doctor consultations, medical examinations, home delivery of medicines, and more.

Overview

Doc Online is an innovative digital healthcare company that delivers healthcare solutions. They prioritise clinical quality by leveraging technology. You can get video or phone doctor consultations from over 60 in-house doctors trained in telemedicine. 

 

These doctors utilise evidence-based clinical tools to ensure accurate diagnosis and treatment. Doc Online also provides medical examinations and treatments for a wide range of illnesses and diseases.

Plan Details

Here is a quick snapshot of the features of the plan that you need to know before getting one.

Healthcare Plans

Details

Starting Price

OTT Health Prime

  • Unlimited Video or Phone consultations

  • Periodic health check-ups with sample collection from your home

  • Valid for 1 member for 1 year

₹999 p.a.

Disclaimer: The above-mentioned information is subject to change at the company’s discretion.

Key Features

Choosing the right healthcare provider and plans is essential to ensure you get the right diagnosis and treatments. In case you are wondering if Doc Online is suitable, here are some key features that can help you make a decision:

  • Access unlimited video or phone consultations in 14 languages for treatment and follow-ups at home

  • Get full body health checkups with home sample collection to assess various health parameters

  • Benefit from network discounts on pharmacy, radiology, and pathology services

  • Get a complimentary Amazon Prime OTT subscription with membership

Inclusions and Exclusions

Knowing what is included in your healthcare plans is essential to make a well-informed choice. Doc Online offers unlimited consultations in 27 specialities without any exclusions. Here are the specialities you can get consultation on: 

  • Adolescent Medicine

  • Adolescent Mental Health

  • Asthma Specialist

  • Ayurvedic Medicine

  • Child Specialist

  • Cosmetologist

  • Deaddiction Therapist

  • Developmental Psychologist

  • Diabetes Specialist

  • Diet and Health Coach

  • Family Physician

  • Female Infertility

  • General Physician

  • General Surgeon

  • Hair Fall

  • Specialist

  • Infectious Disease

  • Internal Medicine

  • Lung Specialist

  • Mental Health

  • Counsellor

  • Neonatologist

  • Obstetrician

  • Pediatric Pulmonologist

  • Psychiatrist

  • Sexologist

  • Skin Specialist

  • Women's Health

 

Please note that there may be some exclusions depending on the plan you choose. Go through the product terms and conditions to make an informed choice.

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Eligibility Criteria

Here are the parameters that you need to meet if you plan to get this plan:

  • You must be at least 18 years of age

  • There is no maximum limit for age

  • In case you plan to get this plan for a family member, the minimum age criterion is 3 years

How to File a Claim

You can file a claim on the DocOnline app/website. Apart from this, you can contact their customer service team at 8822126126 to enjoy the coverage benefits. Know that the user experience will be the same at all levels.

Customer Care

For any queries or grievances, you can get in touch with the customer care team of Doc Online in the following ways:

  • Phone: +91 8822 126 126

  • Email: contact@doconline.com

  • Address:

 

         1. New Delhi Office

         Fourth Floor, 41, Okhla Phase III,

         New Delhi - 110020

 

         2. Registered Office - Bengaluru

         Sixth Floor, Unit nos 3 & 4.

         Vayudooth Chambers,

         15 & 16 Trinity Junction,

         MG Road, Bengaluru – 560001

Frequently Asked Questions

What are some services that Doc Online offers?

Doc Online offers digital doctor consultations, healthcare checks, chronic disease management, mental health programs and more.

How can I get online consultations from Doc Online?

You can consult with qualified doctors in various ways, including phone, video call, web chat or via iOS and Android apps.

Which types of specialists are available on Doc Online?

You can get consultations and treatments from various medical specialists. This includes general physicians, gynaecologists, paediatricians, psychologists, psychiatrists, dermatologists and more.

Does Doc Online offer facilities for blood collection from home?

Yes, Doc Online provides home blood collection services.

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