Learn how to spot credit report errors, correct them, and rebuild your credit health with simple steps.
A negative credit report doesn’t appear overnight—it often builds up over time due to missed payments, outstanding debts, or poor financial habits. In some cases though, the issue may not be your fault. Errors such as incorrect account details, duplicated entries, or loans wrongly marked as unpaid can also impact your CIBIL score. Whether the cause is financial mismanagement or a reporting mistake, it’s essential to take prompt steps to fix it.
If you are wondering how to rectify a CIBIL report, start by checking for errors and raise a dispute with the credit bureau to correct them. Leaving a negative credit report unchecked could reduce your chances of getting approved for future loans or credit cards. It may also lead to higher interest rates, as lenders may see you as a high-risk borrower. To avoid such setbacks, it’s important to review your credit report regularly and take the necessary steps to correct any issues.
Here’s how you can identify the root of the problem and begin the process of rectifying your negative credit report.
Credit report errors are more common than most people realise and can affect your loan approvals and interest rates. Identifying and fixing them early can help protect your credit score. Here's how to rectify errors in your CIBIL score by first understanding the types of issues that may occur:
Mistakes in your name, date of birth, PAN, or contact details can lead to mismatches or confusion in your credit profile. These may occur due to data entry issues or outdated records shared by lenders.
Sometimes, credit accounts that do not belong to you may appear in your report. This can happen due to similar names, incorrect PAN linking, or mixed credit files, especially in joint family setups.
A single loan or credit card account may be listed more than once, making it appear as if you have multiple active debts. This duplication can affect your credit utilisation ratio and overall score.
Your report may show accounts as ‘active’ when they’ve been closed or list them as ‘defaulted’ despite regular payments. These discrepancies can severely damage your credit health if left unresolved.
An account may reflect an incorrect outstanding amount or past-due payment even after you have settled or paid it in full. This error can mislead lenders into thinking you are overleveraged or behind on payments.
Lenders are required to update your repayment status regularly. If they delay or miss updates, your report might show old payment statuses, affecting your creditworthiness despite recent improvements.
If you have negotiated a loan settlement or closed an account, the delay in reflecting this on your report can continue to impact your score. Prompt updates are key to credit recovery.
Sometimes, your credit card limit may be wrongly reported, either lower or higher than the actual. This affects your credit utilisation ratio, which is a key factor in determining your credit score.
A low credit score often reflects more than just a missed payment—it can result from a mix of habits, decisions, and even errors beyond your control. Understanding what contributes to a negative report is the first step towards improving it. Here are some of the most common reasons your credit report may reflect negatively:
One of the most frequent causes of a negative credit report is missing EMI or credit card payments. Even a single delayed payment can lower your score and remain visible for years.
Consistently using more than 30%–40% of your credit limit signals overdependence on credit. This can make you appear financially stressed and impact your creditworthiness.
If you’ve defaulted on a loan or settled it for less than the agreed amount, the lender may report it to the credit bureau. Such entries indicate risk to future lenders.
Applying for multiple loans or credit cards in a short time leads to multiple hard enquiries. This may suggest credit hunger and negatively affect your credit score.
Sometimes, your credit report may contain inaccurate information—such as incorrect overdue amounts or accounts marked as ‘written off’—even if you've paid on time. These errors can unfairly lower your score.
If you are a co-applicant or guarantor on a loan that’s unpaid, it affects your credit record too. You share the responsibility, and any default can damage your score.
Unpaid dues on old or dormant accounts, including small amounts like annual fees, can show up as defaults and contribute to a negative credit history.
Each of these issues may lower your score. To understand how to get your CIBIL score rectified, start by checking if it’s due to an error or genuine credit activity.
Errors in your credit report can delay loan approvals, impact interest rates, or even lead to rejections. Taking timely action to correct these mistakes not only safeguards your creditworthiness but also helps you build a stronger financial profile. Here are the steps to rectify your CIBIL score and report:
Download your credit report from an authorised credit bureau such as CIBIL
Check all personal and financial details thoroughly for any incorrect or outdated information
Note down each error with supporting account details or relevant documents, if available
Raise a dispute on the official website of the credit bureau by filling in the required form
Inform the concerned lender about the issue to support quicker verification and resolution
Track the dispute status regularly through the bureau’s portal to stay updated
After the issue is resolved, recheck your updated report to confirm that corrections have been made
If the error persists, raise a follow-up dispute with detailed clarification or additional proof
Fixing a negative credit report is not immediate—it depends on the nature of the issue and how quickly it’s resolved. If you are correcting an error through a formal dispute with a credit bureau, the process usually takes around 30 days from the date the dispute is raised. During this time, the bureau contacts the lender to verify the claim and make necessary updates.
For genuine negative entries—such as defaults, missed payments, or high credit utilisation—your credit score may take longer to improve. Positive changes, like clearing overdue amounts or reducing your credit usage, typically reflect in your report within 30 to 45 days, depending on when your lender shares the updated information.
In short, errors can be corrected within a month if properly disputed but improving your credit score from actual financial behaviour may take several months of consistent effort. Regularly monitoring your report can help you track progress and ensure timely updates.
You can request your credit report from credit bureaus like CIBIL, CRIF High Mark, or Experian. You can review it for missed payments, defaults, high credit utilisation, or incorrect entries.
If you are correcting an error, the resolution usually takes up to 30 days after raising a dispute. For genuine issues like missed payments, it may take a few months of consistent repayment to see improvement.
Pay all EMIs and credit card bills on time, avoid using your entire credit limit, and check your credit report regularly to identify and resolve errors early.
Identify the reason for the negative entry, raise a dispute if it's an error, clear any outstanding dues, and maintain timely repayments to rebuild your credit standing.
If the entry is incorrect, you can dispute it online through the CIBIL website. If it’s accurate, you will need to repay the dues and wait for the lender to update the bureau.
Yes, if it’s due to an error. Valid negative entries cannot be removed but can be improved over time by maintaining good credit habits.
A minus CIBIL score usually means you have no credit history. You can start building your score by getting a secured credit card, taking a small loan, and repaying it on time.
Negative entries typically stay on your credit report for seven years, after which they may no longer affect your score. However, lenders might still review your full history.
While there's no instant fix, paying off outstanding dues, avoiding new debt, and maintaining consistent on-time payments can help improve your credit over a few months.