Learn how to generate your Axis Bank credit card PIN and activate the card through different online and offline methods.
Your Axis Bank credit card requires a unique Personal Identification Number (PIN), a four-digit code, for the verification of your identity as a cardholder. This PIN is essential to activate your Axis Bank credit card and then to carry out both online and offline transactions seamlessly and securely.
To get started, it is important to first initiate the process to generate a PIN for your card.
Depending on your preference, you may initiate the Axis Bank credit card PIN generation process, online or offline.
Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.
No, you need to call the Axis Bank credit card customer care from your registered mobile number to process any credit-card related request.
Axis Bank credit card PIN generation offline via calling customer care requires you to generate an intermediate PIN known as the 'activation passcode'. The steps are as follows:
Call the Axis Bank Customer Care helpline on 1860 419 5555 or 1860 500 5555.
Follow the IVR instructions and select the Axis Bank PIN generation service from the range of services offered.
Confirm your request by choosing the 'Generate PIN' option.
You will be prompted to enter your Axis Bank credit card details, such as credit card number, the expiry date on your credit card, your date of birth, and the mobile number registered with your account.
Validate the details to access your activation passcode.
Axis Bank credit card PIN generation for add-on cards can be done through netbanking, mobile app, or by calling the customer care.
New Axis credit card PIN generation can be done using Axis Bank net banking facility or the mobile banking app. Alternatively, you can opt to generate Axis credit card PIN by calling the customer care number.
No. Axis Bank credit card PIN can only be generated and reset at an Axis Bank ATM.
No, you cannot generate Axis Bank credit card PIN using the SMS service. You can, however, use the internet banking service, mobile app, ATM, or call customer care to set your card PIN.
You can generate the Axis Bank credit card PIN online as well as offline:
Online: Through internet banking or through the mobile app
Offline: Through an ATM or through phone banking (IVR)
For Axis credit card PIN change online, you can go to the bank website or the mobile app. In case you do not want to opt for Axis bank credit card pin generation online, you can do it offline at an Axis Bank ATM or by calling the bank’s customer care.
If you forget your Axis Bank credit card PIN, call the bank's customer service number. Additionally, you can use a mobile banking app to reset your credit card PIN. select "Credit Card" and then "Set/Reset PIN." You will then get an OTP (one-time password) for authentication.
A different PIN will be alloted to you for an add-on credit card.
You are required to first get your credit card unblocked in order to change or update your Axis bank credit card PIN.
Customers who do not use mobile banking independently are unable to use the "set PIN" feature. Once mobile banking has been set up, the "reset PIN" feature can be used to change the PIN.
Yes, you can generate an OTP via SMS. Simply send a short code PREOPT along with the last four digits of your registered mobile number. You have to send the code to 5676798.
All you have to do is follow the same PIN generation process mentioned above. Note that you have to provide primary cardholder details when you generate a PIN.