Get quick assistance for all your credit card queries by contacting your issuer’s customer care.
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Having a dedicated support system ensures that your credit card experience remains seamless and stress-free. From transactions to card services and more, the credit card customer care team can help resolve your concerns efficiently.
Navigating the intricacies of credit cards can sometimes seem challenging, but a reliable credit card customer care service can make all the difference. Whether you have queries about your statement, need assistance with transactions, or want to report a lost card, a responsive customer care team can be the support you need.
Reaching out to customer care is the fastest way to resolve issues if you need assistance with your credit card. Following are credit card customer care numbers and a few other ways for reaching out to different banks:
Issuer |
Customer Care |
RBL Bank |
Customer Care Numbers: +91 22 6232 7777 (Credit Cards) and +91 22 7119 0900 (SuperCards)
Email - supercardservice@rblbank.com |
Axis Bank |
Customer Care Numbers: 1860 419 5555 or 1860 500 5555 |
SBI Card |
Customer Care Number: 1860 500 1290, 1860 180 1290, 39 02 02 02 (Prefix local STD code) or 1800 180 1290 (Toll-free)
Email - customercare@sbicard.com |
ICICI Bank |
Customer Care Numbers: 1800 1080 or 1860 120 7777 (Toll-free) or +91 22 3366 7777 (while travelling abroad) |
AU Small Finance Bank |
Customer Care Numbers: 1800-1200-1200 or 1800-26-66677 (Toll-free)
Email Address: customercare@aubank.in |
Federal Bank |
Customer Care Numbers: 1800 - 425 – 1199/1800 - 420 – 1199 (domestic) 0484-2630994 (abroad)
Email Address: creditcards@federalbank.co.in |
DBS Bank |
Email: supercardcare@dbs.com
Contact Number: 1860-267-6789/+91 4469046789 for international customers |
IndusInd Bank |
Contact number for users within India: 18602677777
Contact number for users outside India: 022-42207777 |
YES Bank |
Call: 18001031212 (toll-free number) or +91 22 49350000 (for users abroad)
Email: yestouchcc@yesbank.in |
HDFC Bank |
Contact Number: 1860 267 6161/1800 202 6161 (domestic) or +91 22 61606160 (abroad)
Email: customerservices.cards@hdfcbank.com |
Punjab National Bank |
Contact Number: 0120-4616200(Tolled)/18001802345 (Toll-free)
Email: creditcardpnb@pnb.co.in |
BOBCARD |
Contact Number: 1800 2665 100 / 1800 2667 100 (Toll-free)
Email: crm@bobcard.co.in |
Canara Bank |
Contact Number: 1800 425 0018 |
IDBI Bank |
Contact Number: 1800 425 7600 (Toll-free) and 022 4042 6013 (Chargeable)
Email: idbicards@idbi.co.in |
Union Bank of India |
Contact Number: 1800 425 1515
Email: ccdhelpdes@unionbankofindia.bank |
Kotak Mahindra Bank |
Contact Number: 1800 209 0000 (domestic) or +91 22 6204 2001 (abroad) |
IDFC FIRST Bank |
Contact Number: 1800 10 888 |
Note: The above information is subject to change without prior notice.
Here is a list of some of the services offered by credit card customer care departments:
Toll-free contact numbers that help you block or hotlist credit cards or get answers to general queries
Online live chat facility via mobile banking or net banking
Contact facility via SMS and/or WhatsApp
Customer support facility via email
Web support facility on the internet banking portal
Dedicated desks for grievance redressal
City-specific call centres to address queries of customers
About Credit Cards Services
- Credit Card
- Credit Card Balance Transfer
- Fuel Credit Card
- Business Credit Card
- Corporate Credit Card
- Credit Card against FD
- Credit Card Settlement
- Credit Card Documents
- Credit Card Eligibility
- Credit Card EMI
- Features & Benefits of Credit Card
- Credit Card Interest Rate
- International Credit Card
- Credit Card Limit
- Credit Card Loan
- Credit Card Lounge Access
- Credit Card Login
- Credit Card Bill Payment
- Credit Card Pin Generation
- Credit Card Reward Points
- Shopping Credit Card
- Credit Card Statement
- Credit Card Types
- Credit Card Billing Cycle
- Best Credit Card In India
Credit Cards by Bajaj Markets’ Partners
Credit Cards by Non-partner Providers
Frequently Asked Questions
What to do if my credit card is lost/stolen?
If your credit card is stolen or lost, you can call your credit card issuer first and block the card. Then, you need to register an FIR with the police.
Next, check your credit card statement, review your credit report, and dispute errors with credit bureaus (if any). Lastly, you can apply for a replacement credit card.
What do I do if my credit card is stolen?
Call customer care immediately to report the card as stolen. They will deactivate it, preventing unauthorised use. They may also guide you through filing a police report and initiate a replacement card process.
What should I do if I receive a suspicious email/call claiming to be from my bank?
Never share personal information through unverified channels. Contact customer care directly using verified numbers or website links to report the incident. They can guide you in verifying the legitimacy of communication and help prevent potential scams.
Can customer care help if I'm unsure how to maximise my reward points or understand program terms?
Yes, they are well-versed in your card's specific reward program. The service team can address all of your queries and concerns, some of which are:
Earning options
Point balance inquiries
Program terms
Reward redemption
What will happen if my queries have not been addressed by the customer care numbers?
If the customer care team hasn’t addressed your credit card queries, try these alternatives to seek a resolution:
Follow up with customer care and reference your previous inquiry
Ask to speak with a supervisor or manager
Use email, social media, or online chat to reach out
Visit a local branch for in-person assistance
Utilise the grievance redressal system
