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Know Your ICICI Bank Credit Card’s Status

Applying for an ICICI Bank credit card is a hassle-free and convenient process. You can submit the application online or visit the nearest bank branch.


Once you have applied for it, you can seamlessly track your ICICI Bank credit card’s application status. Checking it keeps you updated about whether you have been approved or need to take any further action.

How to Track Your ICICI Bank Credit Card Application Status Online

Before tracking your credit card status, keep your application number handy. By following the steps mentioned below, you can check your ICICI Bank credit card application status online.

Through the Official Website

  1. Go to the official ICICI Bank website: https://www.icicibank.com

  2. Look for the Customer Services section at the top left of the page

  3. Click on ‘Track Applications / Service Requests’

  4. Enter your PAN number along with your mobile number

  5. Click on the ‘I'm not a robot’ checkbox and provide required consent 

  6. Click on ‘Continue’ to track your credit card application status

 

Through the iMobile Pay App

  1. Open the app and go to ‘Card Services’

  2. Click on ‘Track Application’ 

  3. Enter the required details to track the application status

How to Track Your ICICI Bank Credit Card Application Status Offline

In case you do not want to check your ICICI Bank credit card status online, you can call customer care or visit your nearest ICICI Bank branch. Following these steps can help you do so:

Customer Care

To track your card’s application status, you can dial ICICI Bank's 24X7 customer care number at 1800 1080. You can speak to a customer service representative and provide the necessary details to get an update.

ICICI Bank’s Branch

You can also visit the nearest ICICI Bank Branch and present your e-reference number to a branch executive to get your application status.

Understand Your ICICI Bank Credit Card’s Application Status

Various kinds of updates may pop up when you check your application status. Find out what they mean:

In Progress 

It implies that the bank has received your application and is currently reviewing it.

Approved

This ICICI Bank credit card application status suggests that the bank has reviewed and approved your application. It signifies that the bank will dispatch your credit card soon.

Dispatched

Once the bank ships your new credit card, the status will change to ‘Dispatched’.

On Hold

If the bank requires additional information or a few more documents, it will put your credit card application ‘on hold’. A representative from the bank will get in touch with you via call or SMS to resolve the issue.

Rejected 

A ‘Rejected’ status implies that the bank has decided against approving your credit card application. The bank can reject the application if it fails to meet the basic criteria for approval. 

 

For additional information, you can reach out to ICICI Bank customer care representatives.

No Record Found

If this is your ICICI Bank credit card application status, it implies that the submitted details are incorrect. You should recheck them and provide accurate information. 

Disclaimer

Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.

Frequently Asked Questions

Why was my ICICI Bank credit card application rejected?

Your ICICI Bank credit card status may show up as 'Rejected' if you fail to meet the eligibility criteria related to income, credit history, and more. You can contact the bank’s credit card customer care helpline for further clarification.

Using the application number, how can I check my ICICI Bank credit card status?

You can use your credit card application number to track your ICICI Bank credit card application status. All you need to do is visit the nearest branch or call the bank’s customer care to get the required information.

How can I check my ICICI Bank credit card application status if I lost my reference/application status number?

You can use your mobile number and PAN details to view the status.

After I submit the application, how long will the bank take to process my application request?

It takes approximately 21 working days for the bank to process your ICICI Bank credit card application request.

What happens after my ICICI Bank credit card application status shows 'Approved'?

When your ICICI Bank credit card application status shows 'Approved', that means your card request has been processed and will soon be out for delivery. It usually takes 5 days from the date of approval for the card to reach you.

How can I apply for an ICICI Bank credit card?

You can apply for certain ICICI Bank credit cards through Bajaj Markets. For a comprehensive list of cards, visit the official website. You can also get in touch with an ICICI Bank customer care representative to know about the application process.

The ICICI Bank credit card application status shows that my credit card has been dispatched. Why haven’t I received it yet?

Ideally, you must wait for 5 working days for delivery after it has been dispatched. If you still don’t get your credit card, you can get in touch with ICICI Bank’s customer care at 1800 1080.

What information is needed to verify the status of the ICICI credit card application online?

To verify the status of your ICICI Bank credit card application online, follow these simple steps:

  1. Visit the official website of ICICI Bank 

  2. Go to the ‘Track Applications / Service Requests’ section

  3. Enter your registered mobile number and PAN details to track your ICICI Bank credit card application status

My ICICI Bank credit card application was rejected twice. What should I do?

It may be due to a low credit score, income instability, or errors in your application that the bank has rejected your application twice. Follow these strategies to improve your chances of approval: 

  • Ensure you meet eligibility criteria

  • Allow a three-month gap between applications

  • Contact ICICI Bank’s customer care to find out the exact reason for rejection 

  • Take the required steps to improve your credit score and achieve financial stability before you reapply

How do I know if my credit card application has been approved?

You can get updates about your ICICI Bank credit card approval through SMS alerts. You can also track the application status online or by calling the bank’s customer care helpline.

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