Indian Bank Credit Card Customer Care

Indian Bank is one of the reputable nationalised banks in India, known for its large number of banking as well as credit card customers. Indian Bank offers prompt assistance and guidance to its customers when they are using credit cards. Whether you are a new or existing Indian Bank credit card customer, if you need assistance, you can utilise the responsive and helpful customer care services that have been set up.

Indian Bank provides a national helpline number that is available 24/7, every day of the year. If you have any queries regarding your credit card, you can reach out to the team through the Indian Bank credit card customer care number, 1800 425 00 000. Additionally, a comprehensive grievance redressal policy has been drafted for customers. You can use other support avenues to submit a query, register a complaint, or even provide feedback on services.

Here are other useful numbers you can reach out to for any credit card-related assistance. However, note that these numbers operate during bank hours, which are Monday to Saturday: 1000 hrs to 1700 hrs. They are closed on Sundays, 2nd & 4th Saturdays, and other bank holidays.

Indian Bank’s online modes allow customers to reach the customer care team through various channels. This can be done by visiting the Indian Bank credit card portal and raising your concerns with the help desk. You may also send an email to the relevant teams via the Indian Bank credit card customer care email ID, though this may take longer for a response. If you need a quicker resolution, you can contact Indian Bank customer care via their social media handles. Here are the different ways to contact Indian Bank:

If you prefer traditional methods of communication, you can reach out on the national toll-free number or any other numbers provided above. While the toll-free numbers are available 24/7, some numbers operate during regular banking hours. You may also visit the nearest Indian Bank branch and meet with a customer care representative in person. For written communication, you can send a letter to Indian Bank’s official mailing address, or you can send your concerns to the Indian Bank credit card email ID for assistance.

Indian Bank Credit Card Centre,

Indian Bank Building (III Floor),

No. 66, Rajaji Salai,

Chennai – 600 001

The Indian Bank credit card customer care team has set up a detailed grievance redressal system. If you do not receive a satisfactory response within the stipulated time frame, you can escalate your concern to the Indian Bank Grievance Redressal team. You may also send your complaint to the Indian Bank credit card complaint email ID for further assistance in resolving the issue.

• You can fill out and submit a complaint form directly on the website.

• You can request a call-back by calling the national helpline, 1800 425 00000, and a customer representative will get back to you within a couple of minutes.

• If you do not receive an adequate response, you may raise your concern with the Principal Nodal Officer by writing to:

   

Shri Amit Chaudhari

General Manager (KYC/AML/CSCE)

Indian Bank, Head Office,

No. 66, Rajaji Salai,

Chennai – 600 001

Telephone: 044 – 25279971

Email: nodalofficer@indianbank.co.in

The resolution time is 30 days. If you do not receive a satisfactory response within that time, you can escalate the issue further by contacting the Ombudsman.