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If your SBI credit card is lost or stolen, the immediate action you can take is to block it. It is an easy and hassle-free process to block your SBI credit card. In case of such an emergency, you should immediately contact the bank through online or offline modes and report the stolen, lost or damaged SBI credit card. This eliminates chances of fraudulent activities or fund misuse. The bank will instantly proceed to block your SBI card number and will re-issue a new SBI credit card

How to Block an SBI Credit Card

You can choose from the following online and offline methods to block your SBI credit card.

1. Online Methods

A. SBI Official Website

  • Visit the official website of the State Bank of India.

  • Log in to your net banking account using your credentials.

  • Under the ‘Requests’ section, click on the ‘Report Lost/Stolen Card’ option.

  • Choose your SBI credit card from the options.

  • Select ‘Reissue Card’ if you want the credit card to be re-issued.

  • Click on ‘Submit’ to block your SBI card.

B. SBI Mobile App

  • Download and install the official SBI app on your device.

  • Login to your account using your credentials.

  • Under the ‘Menu’ option, click on the ‘Service Request’ option.

  • Click on the ‘Report Lost/Stolen’ tab.

  • Choose your SBI credit card from the options.

  • Tap the ‘Reissue Card’ option if you want your card to be re-issued.

  • Click on ‘Submit’ to block your SBI card.

2. Offline Methods

  • Customer Care Service

To initiate the procedure to block your SBI card, you can call on the SBI credit card customer care toll-free number 1860-180-1290. Alternatively, you can dial 3902-0202 with the local STD code as the prefix using your registered mobile number. The call will get connected to the customer care team executive, who will register your grievance and provide guidance for further process. 

 

  • SMS

To block the SBI card, you will have to draft an SMS from your registered mobile number. You can type ‘BLOCK’ along with the last four digits of your SBI credit card and send it to 5676791. The automated system will instantly proceed with the request to block your SBI credit card.

 

  • Branch Visit

You can visit the nearest branch office and enquire about ‘how to block SBI credit cards’. The concerned executive will ask for identity proof for verification and will then commence the procedure to block your SBI credit card.

FAQs on Lost SBI Credit Card

How can I block my SBI Credit Card permanently?

To block SBI credit cards permanently, you can opt for visiting the SBI website, mobile app, customer care service, and SMS as per your comfort and suitability.

How can I block my lost/stolen SBI credit card?

If your SBI credit card is lost or stolen, you have several ways in which you can report it to the bank. You can use SBI’s net banking facility, mobile app, customer care helpline number, and SMS service, or visit your nearest bank branch. You can initiate the procedure online or offline to block your SBI credit card.

How can I get my SBI Credit card reissued?

You can get your SBI credit card reissued by visiting SBI’s official website and logging into your net banking account using your credentials. Under the ‘Request’ section, find and click the ‘Reissue/Replace Card’ option. You will be prompted to select your current credit card number, and you must select the credit card and click ‘Submit’. You won’t have to apply for the credit card online again, and the bank will dispatch the reissued credit card to your registered address.

How will I know if my SBI credit card has been blocked?

Once the request to block your SBI credit card is submitted, it is verified by the bank authorities. Upon verification, a notification will be sent to your registered number and email ID confirming that the SBI card is blocked.

How can I block my SBI credit card using a phone?

To block your SBI credit card, you can call the customer care helpline number or use the SMS service. Write ‘BLOCK’ along with the last four digits of your SBI credit card in the SMS and send it to 5676791 from your registered mobile number. The bank will instantly proceed with the request to block your SBI credit card.

How can I use IVR to report a credit card that has been lost or stolen?

You can call SBI Card’s toll free number 1860 180 1290 to block your credit card with IVR’s (Interactive Voice Response) guidance. 

How can I find out if my card has been blocked or not?

Once your credit card has been blocked, you’ll receive a confirmation email and/or SMS from SBI Cards. If you do not receive a confirmation message, get in touch with the issuer’s customer service team. 

When can I expect to receive my reissued/replacement credit card?

You’ll most likely receive your replacement credit card within 7 days of placing your order. However, it may take longer depending on your location. 

Are there any fees associated with card replacement?

Yes, SBI Cards charges a reissue fee of ₹100 + applicable taxes. 

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