South Indian Bank Credit Card 24x7 Customer Care Numbers

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South Indian Bank Credit Card Customer Care Details

South Indian Bank is a private bank offering financial services to Indian citizens as well as non-resident Indians (NRIs). The bank offers a number of products and services, such as credit cards, personal loans, student loans, mutual funds, insurance, and more. While the bank offers excellent mobile and credit card net banking facilities, it also has a prompt customer care system in place to address customer grievances.

South Indian Bank Credit Card - Customer Care Toll-free Number

South Indian Bank provides a toll-free number for both residing and non-residing Indians.

Toll-free number for Indian citizens:

1800-425-1809

1800-102-9408

Toll-free number for NRIs:

+91-484-2388-555
+91-484-6689600

South Indian Bank Customer Care Email ID

For any credit card-related queries, you can contact South Indian Bank credit card customer care by sending an email to the official South Indian Bank credit card customer care email ID, customercare@sib.co.in. This email service is available for addressing all types of credit card concerns.

Foreign Exchange Advisory Cell of South Indian Bank

The Foreign Exchange Advisory Cell of South Indian Bank is open to bank customers as well as the general public. You can contact the SIB Foreign Exchange Advisory Cell to access advisory services on Trade Finance Activities and FEMA. These services are currently available at two bank locations: Treasury Mumbai and International Banking Division, Kochi. Listed below are the ways in which you can access these services:

SIB toll-free number for Treasury Mumbai: 022-6786-8880
SIB toll-free number for International Banking Division, Kochi: 0484-2808434
Mobile: 90-724-48899

South Indian Bank Credit Card Customer Care Services

You can get assistance from South Indian Bank credit card customer care for any of the following queries and concerns, including:

If your card is not working at any point-of-sale (PoS) machines
If you notice any unauthorised transactions on your account that were not made using your credit card
If you wish to block your credit card, either temporarily or permanently
If you need to discuss any disputes related to your credit card transactions
For other credit card grievances

South Indian Bank Grievance Redressal

South Indian Bank offers a comprehensive grievance redressal mechanism to ensure that customer complaints are handled fairly and effectively. The bank operates a three-tier system to address and resolve issues:

Level 1 – Submitting a Complaint

Customers can submit complaints through the grievance forms available online on the official website. After filling in the required details and submitting the form, a representative from the bank will contact you promptly.

Level 2 – Escalation in Case of Unsatisfactory or Delayed Response

If a customer is unsatisfied with the resolution or has not received a response, they can escalate the complaint to the Nodal Officer at the Head Office. This can be done directly on the website by submitting your email and reference ID. The Nodal Officer is Mr Shine Kappen, Chief Manager, Customer Relations Department.

Level 3 – Escalation to Principal Nodal Officer

If the response from the Nodal Officer is unsatisfactory, customers can escalate the issue further to the Principal Nodal Officer, Mr Anto George T, Chief General Manager (HR & Operations). This can also be done via the website by entering your reference number and email ID.

If no satisfactory resolution is provided within 30 days of lodging the complaint, customers may escalate their concerns to the Banking Ombudsman.

DISCLAIMER

The information provided by BFDL herein above is related to the Non-Partnered Banks/ NBFCs and is just for the purpose of information and under no circumstances the information provided hereinabove is intended to be source of advice or recommending any financial advice or endorsement of any sort.

The information including interest rates or fees and charges with regard to any credit card, provided on this website is gathered through publicly available sources over the internet and is considered as accurate and reliable to the best of our knowledge. BFDL disclaims any responsibility or liability regarding inaccuracies, omissions, mistakes etc. as well as offers by the Non-Partnered Banks or NBFCs. The use of information set out is entirely at the User’s own risk and User should exercise due care prior taking of any decision, on the basis of information mentioned hereinabove. You are advised to visit/ contact the respective Banks/ NBFCs to verify the information before making any application or opening an account. Further, BFDL does not undertake any responsibility or liability to update this information. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE YOU INCUR THROUGH ACCESS TO OR USE OF THE SITE OR SUCH INFORMATION OR MATERIALS EXCEPT WHERE THE LAWS AND REGULATIONS OF A PARTICULAR JURISDICTION CONCERNING WARRANTIES CANNOT BE WAIVED. Additionally, display of any trademarks, tradenames, logo and other subject matters of intellectual property owners. Display of such Intellectual Property along with the related product information does not imply BFDL’s partnership with the owner of the Intellectual Property of such products.

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How can I talk to South Indian Bank credit card customer care?

You can reach South Indian Bank credit card customer care by calling their 24x7 helpline. The South Indian Bank credit card customer care number for Indian citizens is 1800-425-1809 and 1800-102-9408, while NRIs can dial +91 484 2388 555. Alternatively, you can email them at customercare@sib.co.in.

How can I know my South Indian Bank credit card toll-free number?

Visit South Indian Bank’s official website to access the customer care number. Go to the helpdesk page, where the toll-free numbers for India and NRIs are listed.

How can I connect with South Indian Bank customer care?

You can contact South Indian Bank customer care by calling their 24x7 helpline or emailing them at the official South Indian Bank credit card email ID, customercare@sib.co.in. The toll-free numbers for Indian citizens and NRIs are listed on the SIB website.

Are there any charges incurred on SIB missed call service?

No, there are no charges for the SIB missed call service. It allows customers to check their account balance or receive mini statements free of charge.

How many times can I use the missed call banking service daily with South Indian Bank?

You can use the SIB missed call banking service up to three times a day. This service allows you to check your account balance or get a mini statement via SMS by giving a missed call from your registered mobile number.

How do I report suspected fraud risk on my South Indian Bank credit card?

You can report suspected fraud on your SIB credit card to the bank’s Inspection & Vigilance department. Contact them via the official South Indian Bank credit card email ID at fmcell@sib.co.in or by calling 0487-2421-297. This ensures that any suspicious activity on your credit card is addressed promptly.