The SBI General Insurance customer care service is spread across varied channels of contact. You can reach out to them via email, phone call, SMS, online portals, etc. If you have questions and feedback related to your health insurance, you can feel free to get in touch with them.

 

Many policyholders, such as yourself, contact the SBI General Insurance Company Limited on a daily basis to have their problems and questions heard. Their customer care and grievance redressal teams are dedicatedly working to ensure that your health insurance application, claims, and renewal processes are smooth and doubt-free. Therefore, do not hesitate to contact SBI General Health Insurance customer care to experience one of the most welcoming and efficient customer care services.

How Can You Contact the SBI Health Insurance Team

The SBI General Insurance Company Ltd. has formed a very accessible and welcoming customer care service team. They can be reached through various channels, a few of which are mentioned below.

 

  • SBI General Insurance Customer Care Numbers:

  1. 1800-209-1111

  2. 1800-102-1111

  3. 1800-222-1111

  • Email Address:

  1. customer.care@sbigeneral.in

  • Website:

  1. https://www.sbigeneral.in/contact-us

  • SMS:

  1. 561612

Grievance Redressal through SBI Health Insurance

If you are dissatisfied with any of the health insurance services offered by the SBI General Insurance Co. Ltd., you can let them know about it without any hesitation. By doing so, you will help the company ponder upon any shortcomings and fix any immediate issues promptly.

These committees function on the basis of the customer rights stated under IRDAI’s Protection of Policyholders Interests Regulations of 2002, Redressal of Public Grievances Rules of 1998, and Corporate Governance Guidelines. If a customer care service executive cannot resolve your complaint, the grievance is then escalated to these committees.

 

Here’s how you can file a complaint.

 

  • SBI General Insurance Toll-free Numbers:

  1. 1800-209-1111

  2. 1800-102-1111

  3. 1800-222-1111

  • Email Addresses:

  1. customer.care@sbigeneral.in

  2. seniorcitizengrievances@sbigeneral.in

  3. Head.Customercare@sbigeneral.in

  4. gro@sbigeneral.in

  • Snail Mail (letters)

  • Walk-ins at various branch offices

  • Website:

  1. https://www.sbigeneral.in/contact-us

  2. https://www.sbigeneral.in/grievance-redressal

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SBI Health Insurance – Customer Care Services

Given below are the many ways in which you can establish contact with the SBI General Insurance customer care to have your questions and/or feedback heard.

1. Write to the SBI General Insurance Co. Ltd.

You can write a letter or snail mail to the following address.

 

  • Natraj 101, 201, and 301

Western Express Highways and Andheri Kurla Rd Junction

Andheri East

Mumbai - 400069

2. Make a Call To the SBI General Insurance Co. Ltd.

You can call the SBI General Health Insurance customer care team on the following numbers.

 

  • SBI General Insurance Customer Care Number: 1800-102-1111

  • SBI General Health Insurance Customer Healthline: 8097575505/80975 75500

3. Send the SBI General Insurance Co. Ltd. an SMS

Here’s how you can send the SBI General Health Insurance customer care team an SMS for various services.

 

  • For Claims: “HEALTHCLAIM” to 561612

  • For Information Updates: “UPDATE” to 561612

4. Send the SBI General Insurance Co. Ltd. an Email

Send the SBI General Health Insurance team an email which holds your questions and feedback.

 

5. Request the SBI General Insurance Co. Ltd. For a Call-back

Here’s how you can use the company’s official portal to request a call-back from the SBI General Health Insurance customer care executives.

 

  • Visit the company’s official website

  • Select ‘Call’

  • Enter all details as requested and submit

 

You will receive a call from an executive shortly.

SBI Health Insurance Office Addresses

Here are the addresses of multiple SBI General Insurance Co. Ltd. branches that you can visit to have your doubts and grievances addressed.

 

State or Union Territory

City

Addresses

Andaman Nicobar Islands

Andaman Nicobar Islands

Second Floor, Raj Complex, Old Pahargaon (Junglighat), Dollygunj, SBI Dollygunj Branch on the Ground floor, Port Blair 744103, Andaman & Nicobar Island.

Andhra Pradesh

Vijayawada

SBI General Insurance Co. Ltd., Surya Towers, First Floor, 40-1-21/3, M.G. Road, Labbipet, Near Kandhari Hotel, Vijayawada - 520010, Andhra Pradesh

Hyderabad

SBI General Insurance Co. Ltd., 3rd Floor, Ozone Commercial Complex, 6-3-669/1, Punjagutta Main Road, Hyderabad - 500082

SBI General Insurance Co. Ltd., Shop no. 11, First floor, Sai Vikram Towers, H No. 15-21-36 & 42, Balaji Nagar Colony, Kukatpally, Ranga Reddy District, Hyderabad - 500076

Shop no. 11, First floor, Sai Vikram Towers, H No. 15-21-36 & 42, Balaji Nagar Colony, Kukatpally, Ranga Reddy District, Hyderabad - 500076

Visakhapatnam

2nd floor, Dwarakamai, Near SBI Dwarakanagar Branch, Dwaraka Nagar, Visakhapatnam - 53001

 

 

Dwarka

Door No: 47-14- 6 , Dwarakamai, 2nd floor , Above SBI Dwarka Nagar Branch, Vizag - 530016 Andhra Pradesh, India

Tirupati

3rd floor, Penumadu Towers, Door # 20-3-124, Akkarampalli main road, Tirupati - Alipiri - 517501 Andhra Pradesh, India

Assam

Guwahati

Laxmi Darshan Building, 2nd Floor, G.S. Road, Opp. Bora Service Station. Ulubari, Guwahati - 781007 Assam, India

Bihar

Patna

Grand Plaza,4th Floor,Unit no:- 4001-4002, Frazer Road , Near Dak Banglow Chauraha , Patna - 800001 Bihar, India

Chandigarh

Chandigarh

SBI General Insurance Co. Ltd., SCO NO. 457-458, First & Second Floors, Sector 35-C, Chandigarh -160035

Chhattisgarh

Raipur

4th floor, Pujari Chambers, Dhamtari Road (NH 43), Pachpedi Naka, Raipur - 492001, Chhattisgarh, India

Gujarat

Gandhinagar

SBI General Insurance Co. Ltd., F-19, First floor, Meghmalhar Complex, Plot no. 16, Sector - 11, Gandhinagar - 382001 Gujarat

Rajkot

SBI General Insurance Co. Ltd., Rajkot - Second Floor, Office No. 1, c/o Shri Ramkrupa Dairy Farm, Rajnagar Chowk, Jay Park, Above SBI Rajnagar Branch, Nana Mava Road, Rajkot - 360001, Gujarat

Vadodara

SBI General Insurance Co. Ltd., Startrek, 1st Floor, opposite ABS Tower, Old Padra Road, Vadodara - 390007

Ahmedabad

SBI General Insurance Co. Ltd., 1st floor, Shukan Business Center, Near Swastik Cross Roads, C.G. Road, Navrangpura, Ahmedabad - 380009

103,104 & 105, 1st floor, Shukan Business Centre, Swastik Cross Road, Off. C.G. Road,Ahmedabad - 380009 Gujarat, India

Baroda

Star Trek, 1st floor, Opp ABS Tower, Old Padra Road, Baroda. Gujarat, India.

Surat

2nd floor, 202 Union Trade Centre, Beside Apollo Hospital, Udhana Darwaja, Surat - 395007 Gujarat, India

Rajkot

2nd Floor, 201, Above SBI Rajnagar Branch, Jay Park, Rajnagar Chowk Rajkot - 360001 Gujarat India

Goa

Panaji

2nd Floor, Myles High Corporate Hub, Patto, Panaji, Goa - 403001

Haryana

Hissar

SBI General Insurance Co. Ltd., SCO-149, First floor, Red Square Market, CUE-1, Near State Bank of India (Mandi Branch), Hisar - 125001 Haryana

Karnal

First Floor, B D International, SCO No. 388, 389, Karan Commercial Complex, Near Guru Harkishan School, Post - Sector - 13, Karnal - 132001, Haryana India

Jammu and Kashmir

Srinagar

SBI General Insurance Co Ltd First Floor, Chinar Commercial Complex, Residency Road, Srinagar - 190001

Jharkhand

Ranchi

Maple Plaza, 5th floor, Opp road no 2, Ashok Nagar, Ranchi - 834002 Jharkhand, India

Jamshedpur

Tee kay complex, 3rd Floor, Tinplate chowk, Main Road, Golmuri, Jamshedpur - 831003, Jharkhand, India

Kerala

Thrissur

SBI General Insurance Co. Ltd., Third floor, Sun Tower, Bishop Alapatt Road, East Fort, Thrissur - 680005, Kerala

Kochi

SBI General Insurance Co. Ltd., DD Trade Tower, 3C, 3rd Floor, Kaloor- Kadavanthra Road, Kaloor, Kochi (Cochin) - 682036, Kerala

Trivandrum

TC 9/2596, 3rd Floor, Taara Towers, Vellayambalam - Sasthamangalam Road, Sasthamangalam P O, Trivandrum - 695 010 Kerala, India

Karnataka

Hubli

SBI General Insurance Co. Ltd., V. A. Kalburgi Hallmark, Second floor, Desai Cross, Pinto Road, Deshpande Nagar, Hubli - 580029, Karnataka

Bangalore

SBI General Insurance Co. Ltd., Ground & First Floor, No.3/1, Rukmini Towers, Platform Road, Seshadripuram, Bengaluru - 560020

Rukmini Towers, # 3/1, Platform Road, Sheshadripuram, Bangalore Bangalore - 560 020 Karnataka, India.

Mangalore

SBI General Insurance Co. Ltd., Shop no 4 & 5, 1st FLOOR, Inland Ornate, Navbharath Circle, Mangalore - 575003 Karnataka

Mysore

Rukmini Plaza, 1a, 1st floor, Vivekananda Circle, Srirampura Main Road, 80 Feet Road, Madhuranalaypot , Sriramapura, Mysore - 570023 Karnataka, India

Maharashtra

Mumbai

1st Floor, Krishna Baug, 101 A Wing, New Maneklal Estate, LBS Road, Opposite Municipal School, Ghatkopar (W), Mumbai - 400086, Maharashtra

SBI General Insurance Co. Ltd., 1st Floor, Krishna Baug, 101 A Wing, New Maneklal Estate, LBS Road, Opposite Municipal School, Ghatkopar (W), Mumbai - 400086

SBI General Insurance Co. Ltd., Bhoomi Saraswathi, First floor, Ganjawala Lane, Opposite Axis Bank, Chamunda Circle, Borivali (w), Mumbai - 400092, Maharashtra

SBI General Insurance Co. Ltd., First Floor, Office no. 107 & 108, Arenja Corner, Plot no. 71, Sector -17, Vashi, Navi Mumbai - 400703

SBI General Insurance Co. Ltd., Third Floor, Lotus IT Park, Road No. 16, Plot No B - 18, 19, Wagle Industrial Estate, Thane West - 400604

SBI General Insurance Co. Ltd., "Natraj", 101, 201 & 301, Junction of Western Express Highway & Andheri Kurla Road, Andheri (East), Mumbai - 400069

SBI General Insurance Co. Ltd., 3rd Floor - Metro House, Metro Cinema Junction, M.G. Road, Mumbai - 400020

Pune

1st floor, K.D. Plaza, 289/6-7, Nehru Road/Shankar Sheth Road, Near 7 Loves Hotel, Near Swargate, Pune - 411042

SBI General Insurance Co. Ltd., Ground Floor, A-18, Empire Estate, Mumbai - Pune Road, Near Ranka Jewellers, Chinchwad, Pune - 411 019

Aurangabad

Ramdev Tower, 1st Floor, Jalna Road, 16- Seven Hills, Aurangabad - 431003 Maharashtra, India. Toll Free: 1800221111/18001021111 Email: customer.care@sbigeneral.in Office Timings: 9:30 a.m. to 6:30 p.m. (Monday to Friday)

Nagpur

148, 3rd floor, above SBI Personal banking branch, Thapar Enclave, Maharajbagh Road, Ramdaspeth, Nagpur - 440010 Maharashtra, India

Thane

3rd Floor, Lotus IT Park, Plot No 18-19, Road No 16, Wagle Industrial Estate, Thane (West) - 400 604 Maharashtra India

Nashik

2nd Floor, Anusaya Commercial Complex, S No. 549/2/1/1 + 549/2/2 F P No - 58, Old Mumbai Agra Road, Above State Bank of India, Opp Mahamarg Bus Stand, Mumbai Naka, Nashik - 422001 Maharashtra India

Madhya Pradesh

Bhopal

2nd Floor, State Bank of India (Main Branch) New Market, T.T. Nagar, Bhopal - 462 003 Madhya Pradesh, India.

Indore

301 - Captain CS Naidu Arcade, 10/2 Old Palasia, Near Greater Kailash Hospital, Indore- 452008 Madhya Pradesh, India

Jabalpur

2nd Floor, Regal Tower, 2 Sardar Ala, Tayeb Ali Road, Napier Town, Jabalpur - 482002, Madhya Pradesh, India

Gwalior

2nd Floor, 11, Orion Tower, City Centre, Gwalior - 474009, Madhya Pradesh, India

New Delhi

New Delhi

SBI General Insurance Co. Ltd., DDA Building, Second floor, Vardhman Trade Centre, Nehru Place, New Delhi - 110019

SBI General Insurance Co. Ltd., 7-B, Ground Floor, Rajendra Park, Pusa Road, Opposite Metro Pillar 153, New Delhi - 110060

Orissa

Bhubaneshwar

ATM Arcade Building, Plot No-191 ,Unit -III, Kharvel Nagar, Bhubaneswar - 751001 Orissa, India

Rourkela

Praful Tower, 2nd floor, Plot No. 184 (P), Panposh Road, Hotel Mayfair, Rourkela - 769004 Orissa, India

Punjab

Jalandhar

SBI General Insurance Co. Ltd., 1st Floor, Above SBI Main Branch, Near Hotel Skylark, Civil Lines, Jalandhar - 144001, Punjab

Ludhiana

Sahni Plaza- Ground floor, G T Road, Dholewal Chowk, Ludhiana - 141003 Punjab, India

Puducherry

Puducherry

2nd Floor, Arivagam Complex, Plot No. 22, 100 Feet Road, Indira Gandhi Square, New Railway Line, Mudaliyarpet, Puducherry - 605004 Puducherry, India

Rajasthan

Kota

SBI General Insurance Co. Ltd., Second floor, 390 Shopping Center, Ghode Wala Baba Chouraha, Kota - 324007 Rajasthan

Udaipur

Raj Tower - 3rd Floor - Middle block, Saheli Marg, Detya Magri, Near Saheliyon Ki wadi,Udaipur - 313001 Rajasthan

Jodhpur

Narayanam, 2nd floor, 178- Upper chopasani Road, Near Bombay Motors, Jodhpur - 342003 Rajasthan, India

Bikaner

1st Floor, Silver Square, Rani Bazar, Near Income Tax Office, Bikaner - 334001, Rajasthan, India

Tamil Nadu

Vellore

SBI General Insurance Co. Ltd., Third floor, 94/12, Arni Road, Vellore - 632001, Tamil Nadu

Chennai

SBI General Insurance Co. Ltd., Ground and Mezzanine Floors Greams Dugar, New No.64, Old No.149, Greams Road, Chennai - 60000

Madurai

SBI General Insurance Co. Ltd., SS Tower, Second Floor, 78/4, Bye Pass Road, Madurai - 625010, Tamil Nadu

Coimbatore

104, IInd floor,Excellence Building, Race Course Road, Coimbatore - 641018 Tamil Nadu, India

Tiruchirappalli

29-B Rohan's Arcade, 9th Floor, Thillai nagar main road, Opp to HP petrol bunk, Thillai nagar, Tiruchirappalli - 620018 Tamil Nadu, India

Uttar Pradesh

Jhansi

Second Floor, Ram Sewak Kankane Bhawan, Station road, Near Elite Crossing, Above PNB, Civil Lines, Jhansi Postal code: 284 001

Meerut

SBI General Insurance Co. Ltd., Second Floor, RPG Tower, 495/1, Mangal Pandey Nagar, Meerut - 250002, Uttar Pradesh

Noida

SBI General Insurance Co. Ltd., Second Floor, Plot No. 27, Block - N, Sector 18, Noida - 201301, Uttar Pradesh

Lucknow

K's Trident, 2nd floor, 10 Rana Pratap Marg, Hazratganj, Lucknow - 226001 Uttar Pradesh, India

Agra

Shop No 7,8 & 9, 2nd Floor, Kaveri Centre, Block no. 57, Sanjay Place, Agra - 282002, Uttar Pradesh, India

Kanpur

1st Floor, Sai Square, 45, Bhargava Estate, Civil Lines, Kanpur - 208001, Uttar Pradesh, India

Bareilly

First Floor, 35 A/8 Rampur Garden, Andhra Bank Building, Opposite Prabha Cinema, Head Post Office, Bareilly - 243001 Uttar Pradesh, India

Varanasi

4th Floor, Chandra Chambers, S.2/638 A, Central Jail Rd, Sikraul, Opposite Varuna Gardens, Varanasi - 221002 Uttar Pradesh India

Uttarakhand

Dehradun

Shivalik Gold, Subhash Road (Opp SBI Main Branch in Dehradun, Dehradun - 248001 Uttarakhand, India

West Bengal

Kolkata

SBI General Insurance Co. Ltd., 4th Floor, 'B' Block, Apeejay House, 15, Park Street, Kolkata -700 016

Siliguri

Partibha, 2nd Floor, Bidhan Road, Opp. Kanchanjangha Stadium, Main Gate,Siliguri - 734001 West Bengal, India.

Durgapur

Crosspace, Plot No: 821 (P), JL No - 74, Gandhi More, City Centre, Near Junction Mall, Durgapur - 713216 West Bengal India

Disclaimer: SBI General Insurance Company Limited | Corporate & Registered Office: Fulcrum Building, 9th Floor, A & B Wing, Sahar Road, Andheri (East), Mumbai - 400099. | The information in the advertisement is indicative in nature. For more details on the risk factor, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale. | Tax benefits are subject to changes in tax laws. | For SBI General Insurance Company Limited IRDAI Reg. No. 144 dated 15/12/2009 | CIN: U66000MH2009PLC190546 | Bajaj Finserv Direct Limited is a registered corporate agent of SBI General Insurance Company Limited.  IRDAI Registration Number CA0551  |SBI Logo displayed belongs to State Bank of India and used by SBI General Insurance Company Limited under license. | Website: www.sbigeneral.in, Tollfree: 18001021111  SBI General Insurance and SBI are separate legal entities and SBI is working as Corporate Agent of the company for sourcing of insurance products.

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