Kaveri Online Services

The Karnataka Government, in November 2018, launched the Kaveri Online Services portal. The portal’s primary aim is to make the registration process for an Encumbrance Certificate (EC) easier for the people of the state. 

 

When you want to obtain an EC, you have to simply log in to the portal and enter the details of the purchased or rented property. The online process makes it easier for individuals to upload documents on the website along with the application form. 

 

The application will then be sent to the sub-registrar for further formalities. You can also access the portal to check and verify the present owners of a prosperity and the legitimacy of the registered documents.

The steps to get an online encumbrance certificate in Karnataka on the Kaveri Online EC portal are as follows:

1. Visit the Kaveri Online website at https://kaveri.karnataka.gov.in/landing-page.

2. Click on ‘Register’ and fill out the user registration form by providing details, such as your name, email ID, mobile number, and the captcha code.

3. Tap on ‘Register’, and you will soon receive an activation code on your email address and mobile number, along with a password to log in.

4. Now, enter the code and click on the ‘Activate’ button.

5. Log in with your credentials and change the password. Now, select the ‘Online EC’ option from the ‘Services’ section.

6. Select the duration of the property registration, provide the required property details, and click on the ‘Send OTP to View Document’ checkbox.

7. Enter the OTP sent to your registered mobile number and click on ‘View Document’ to view or download the property EC.

8. To download the EC, select the ‘Check to apply for digitally signed EC’ checkbox and tap on ‘View Document’.

9. A PDF document will be displayed with a ‘Proceed’ button. Click on the button to download the PDF and pay the applicable fees.

10. Finally, a receipt will be generated after making the online payment. Click on the ‘Refresh Payment Status’ button. 

Here is how you can check your EC online in Karnataka:

1. Visit the Kaveri Online portal at https://kaveri.karnataka.gov.in/landing-page

2. Log in with your credentials

3. Select the ‘Online EC application’ option from the ‘Service Type’ section.

4. Once the certified copy of the EC is available online, you will be able to download it.

You can generate your challan by following these simple steps:

1. Click on the ‘Generate Challan’ option at the lower end of the page on the official website.

2. Once clicked, fill in the details, such as your name, address, and mobile number, on the form that appears on your screen.

3. Once filled, enter the security code.

4. Click on the ‘Submit’ button to generate your challan.

The given steps can help you track your challan payment status:

1. Look for ‘Services for Guest User’ on the homepage. 

2. Select the ‘Verify Challan Payment Status’ option.

3. Enter your application number or challan reference number

4. Complete the Captcha code and click on ‘Submit.’

 

You should be able to verify your challan payment status.

The process of registering a sale deed on the Kaveri online is a simple and straightforward one. Follow the steps mentioned below:

1. Visit the Kaveri Online Services site and then register yourself as a User. 

2. Log into the portal with your credentials. 

3. Click on the ‘Document Registration’ tab which can be found under the ‘Pre-Registration Data Entry’ tab. 

4. Provide details, such as the document type, number of transacting parties, execution date, etc.

5. Fill in the details of the involved parties as mentioned on their IDs. 

6. Enter the witness details as mentioned on their ID as well. Then, fill in all of the property details. 

7. Mention the location details of the property after that, such as its name, the revenue district that it is located in and the district where the property is. 

8. Provide details of the district where you will need to register it and information concerning the closest Sub Registrar Office (SRO). 

9. Calculate stamp duty charges by filling in details such as property type, the total area of the property, the measurement unit used and the name of the neighbourhood.

10. Upload documents such as the sale deed, the No Objection Certificate (NOC), and proof of address of the property buyer and seller. A copy of the buyer’s as well as the seller’s ID proof will also be required.

11. Make the payment by selecting an option called ‘Consideration payment details’.

12. Key in details such as the bank challan number, the cheque number of the bank as well as the challan date.

13. Arrange an appointment to get your sale deed registered

14. Visit the nearest SRO office in person on the date of your appointment and get your sale deed registered.

To locate the nearest sub-registrar office, you can follow these steps: 

1. Visit the official website at https://kaveri.karnataka.gov.in/landing-page.

2. Select the ‘Locate SROs’ Option from the ‘Services for Guest User’ menu.

3. Choose the district name, the village name, and the name of the road as well as the Hobli name.

4. Click on the ‘Search’ button. 

5. Select ‘SRO Office Name’ in order to reveal the details of the sub-registrar office that is the closest to you.

Here are the factors that can lock your Kaveri Online user account and options to unlock it:

• To know the status of your Kaveri Online Services account, you will need to key in your username and password on the Kaveri Online Services website.

• If you enter an incorrect username or password, a message will be generated at the top of the page.

• After the 3rd wrong attempt, a CAPTCHA code will be generated.

• Note that you will only be allowed to enter your password for a total of 6 times. 

• If all six attempts turn out to be unfruitful, the account will be locked. 

• If that happens, you can click on the unlock account option. 

• In order to unlock the account, enter the mobile number which is connected to your account. 

• After that, you will receive an OTP. 

• This OTP will allow you to unlock your account or reset your details after you have keyed in the relevant information. 

• Once the OTP confirmation goes through, you will have successfully unlocked your account.

Given below is the list of services that the people of the state can get on the Kaveri Online portal:

• Know Your Property Valuation

If you want to know the valuation of your property, simply log in to the Kaveri Online portal and get the required details. Upon selecting the ‘Know Your Property Valuation’ link under the ‘Services for Guest User’ section, you will be redirected to a new page. 

 

There are two options: one is basic, and the other is advanced search. You can fill in the required fields and get the results accordingly.

• Avail Encumbrance Certificate

The EC is an important document when it comes to buying/selling a property. This certificate acts as proof of free title or ownership. The document can be requested from the sub-registrar’s office where the property was originally registered. 

 

The Kaveri Online website has made it easier for people to get access to all the information online at any time.

• Helps Locate the Sub-Registrar Office

Citizens of Karnataka can locate the sub-registrar’s office on the Kaveri Online portal. Select the 'Locate SROs' link from the 'Services for Guest User' section. Start filling in all the required fields and click on 'Search' to get the results.

• Stamp Duty and Registration Fee Calculator

The online calculator on the Kaveri Online portal will help you calculate the stamp duty and registration fee applicable to the concerned property. 

 

You just need to visit the portal, tap on the ‘Stamp Duty and Registration Fee Calculator’ link, and choose the nature of the document. After filling in all the required fields, click on ‘Submit’ to get the results.

Here is a list of documents:

• Adoption Deed

• Affidavit

• Agreement relating to the sale of immovable property

• Agreement relating to Deposit of Title Deeds (D.T.D)

• Cancellation of Instruments

• Conveyance (including flats/apartments)

• Exchange

• Gift

• Lease of immovable property / License

• Mortgage

• Partition

• Power of Attorney

• Reconveyance of mortgage property

• Release

• Settlement

• Surrender of Lease

• Transfer of Lease

• Trust

• Will deed

It is essential for you to keep certain points in consideration, when you use the Kaveri Online Portal.

• Enter all the details correctly, like the document number, village name, district, etc., to view the transaction details and download the registered document

• The portal allows the download of registered documents present in Book 1 transactions only

• In case you are finding it difficult to download the registered document, you can reach out to the sub-registrar’s office or call the helpline number offered by Kaveri Online

 

Online applications and portals have made it easier to get access to any information from the comfort of their home. You can even get a housing loan online and use the funds to purchase a home or a property.

In case of any complaints, you can follow these steps to file a grievance on the Kaveri 2.0 Online Portal.

1. Under ‘Quick Links’ on the official website homepage, click on ‘GRIEVANCES AND REDRESSAL’

2. You will be redirected to another website: https://pgportal.gov.in/

3. Under ‘Grievance’, select the type of grievance you want to lodge

4. Register on the website and submit your grievance

5. Authorised officials will evaluate your grievance

6. Redressal will be offered according to your complaint