An unloaded FASTag account can lead to several inconveniences, including being stuck in long queues at cash toll plaza lanes. So, you must check and maintain the balance to ensure a seamless and speedy experience at toll booths during daily commutes. There are multiple ways to check FASTag balance, all of which are easy and quick.
Most FASTag issuers allow you to check the remaining amount on your account easily. Follow these steps-
Visit your FASTag issuer’s website or mobile application
Log into your account using your credentials
Click on the option to check the account balance
Enter your vehicle registration number
You will now be able to view the remaining balance
The convenience of online platforms makes it easy to manage your account. Here are the steps you need to follow to check FASTag balance on the bank’s website-
Visit the website of the issuing bank or log in to the FASTag portal
Click on the ‘View Balance’ option to view the remaining amount
You can also know the remaining balance using the My FASTag mobile application on the issuing bank’s mobile app. The following are the steps you need to follow:
Launch the app on your phone
Register your FASTag with the MyFASTag app and link it with your number, if not done
Log in using your registered number and OTP
Go to the ‘Account Summary’ or ‘Balance’ tabs
Check the balance displayed on the screen
Open the mobile banking application
Log in to your account using your credentials
Click on the ‘View Balance’ option
Select your Tag account number to check the balance on your wallet
Once you register for a FASTag account, you will receive regular SMS alerts every time the toll amount is deducted from your account. Apart from the deduction amount, you will also receive information about the following-
Account balance
Notification alerts on low balance
Toll payments
Recharge payments
So, check the latest SMS to know the balance in your account.
Like SMS alerts, you will also receive regular updates via email. Follow these steps to check FASTag balance-
Search for the latest email from FASTag in your inbox
The email will enlist the deducted amount as well as the remaining balance
You can also know the remaining balance on your account through the following channels:
Give a missed call on the toll-free number at 8010928888
SMS ETCBAL <Vehicle Registration Number> to 5676766
You can check FASTag balance by contacting the customer care helpline only if your mobile number is registered with the National Highways Authority of India (NHAI).
As of now, 37 banks provide this ingenious sticker. Check out the customer care helpline numbers of some of the top banks:
Issuing Bank |
Customer Care Helpline Number |
Airtel Payments Bank |
400/8800-688-006 |
Allahabad Bank |
1800-258-6680 |
AU Small Finance Bank |
1800-258-7300 |
Axis Bank Ltd |
1860-419-8585 |
Bank of Baroda |
1800-103-4568 |
Canara Bank |
1800-103-3568 |
City Union Bank Ltd |
1800-258-7200 |
Equitas Small Finance Bank |
1800-103-1222 |
Federal Bank |
1800-266-9520 |
FINO Payments Bank |
022-6868-1414 |
HDFC Bank |
1800-120-1243 |
ICICI Bank |
1800-210-0104 |
IDBI Bank |
1800-266-1962 |
IDFC First Bank |
1800-266-9970 |
IndusInd Bank |
1860-210-8887 |
Karur Vysya Bank |
1800-102-1916 |
Kotak Mahindra Bank |
18-602-666-888 |
Nagpur Nagarik Sahakari Bank |
1800-266-7183 |
PAYTM Bank |
1800-120-4210 |
Punjab Maharashtra Bank |
NA |
Punjab National Bank |
1800-419-6610 |
Saraswat Bank |
1800-229-999/1800-266-5555 |
South Indian Bank |
1800-425-1809 |
State Bank of India |
1800-110-018 |
Syndicate Bank |
1800-3011-3333 |
Union Bank of India |
1800-258-6400 |
YES BANK |
1800-3000-1113 |
Apart from it being mandatory, using the FASTag facility has many benefits. Here are some of the advantages you can enjoy:
Radio Frequency Identification (RFID) system eliminates the need to halt at toll plazas and scramble for cash
FASTags reduce waiting time at toll plazas, allowing you to maintain a steady speed. This reduces fuel consumption and expenses over time
You receive regular alerts on SMS and email, helping you monitor how much you spend
You can easily recharge and check FASTag balance online, making it easier to manage your account
This system is accepted at all toll plazas across the country, which makes your travel seamless without needing multiple tags