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An unloaded FASTag account can lead to several inconveniences, including being stuck in long queues at cash toll plaza lanes. So, you must check and maintain the balance to ensure a seamless and speedy experience at toll booths during daily commutes. There are multiple ways to check FASTag balance, all of which are easy and quick.

How to Check FASTag Balance with a Vehicle Number

Most FASTag issuers allow you to check the remaining amount on your account easily. Follow these steps-

  1. Visit your FASTag issuer’s website or mobile application

  2. Log into your account using your credentials

  3. Click on the option to check the account balance

  4. Enter your vehicle registration number

  5. You will now be able to view the remaining balance

How to Check FASTag Balance Through Website

The convenience of online platforms makes it easy to manage your account. Here are the steps you need to follow to check FASTag balance on the bank’s website-

  1. Visit the website of the issuing bank or log in to the FASTag portal

  2. Click on the ‘View Balance’ option to view the remaining amount

How to Check FASTag Balance Through Mobile Application

You can also know the remaining balance using the My FASTag mobile application on the issuing bank’s mobile app. The following are the steps you need to follow:

Through MyFASTag App

  1. Launch the app on your phone

  2. Register your FASTag with the MyFASTag app and link it with your number, if not done

  3. Log in using your registered number and OTP

  4. Go to the ‘Account Summary’ or ‘Balance’ tabs

  5. Check the balance displayed on the screen

Through Issuing Bank Mobile App

  1. Open the mobile banking application 

  2. Log in to your account using your credentials

  3. Click on the ‘View Balance’ option

  4. Select your Tag account number to check the balance on your wallet

How to Check FASTag Balance Through SMS

Once you register for a FASTag account, you will receive regular SMS alerts every time the toll amount is deducted from your account. Apart from the deduction amount, you will also receive information about the following- 

  • Account balance

  • Notification alerts on low balance

  • Toll payments

  • Recharge payments

 

So, check the latest SMS to know the balance in your account.

How to Check FASTag Balance Through Email

Like SMS alerts, you will also receive regular updates via email. Follow these steps to check FASTag balance-

  1. Search for the latest email from FASTag in your inbox

  2. The email will enlist the deducted amount as well as the remaining balance 

FASTag Customer Care Helpline

You can also know the remaining balance on your account through the following channels:

  • Give a missed call on the toll-free number at 8010928888

  • SMS ETCBAL <Vehicle Registration Number> to 5676766

 

You can check FASTag balance by contacting the customer care helpline only if your mobile number is registered with the National Highways Authority of India (NHAI).

FASTag Issuing Bank Helpline Number

As of now, 37 banks provide this ingenious sticker. Check out the customer care helpline numbers of some of the top banks:

Issuing Bank

Customer Care Helpline Number

Airtel Payments Bank

400/8800-688-006

Allahabad Bank

1800-258-6680

AU Small Finance Bank

1800-258-7300

Axis Bank Ltd

1860-419-8585

Bank of Baroda

1800-103-4568

Canara Bank

1800-103-3568

City Union Bank Ltd

1800-258-7200

Equitas Small Finance Bank

1800-103-1222

Federal Bank

1800-266-9520

FINO Payments Bank

022-6868-1414

HDFC Bank

1800-120-1243

ICICI Bank

1800-210-0104

IDBI Bank

1800-266-1962

IDFC First Bank

1800-266-9970

IndusInd Bank

1860-210-8887

Karur Vysya Bank

1800-102-1916

Kotak Mahindra Bank

18-602-666-888

Nagpur Nagarik Sahakari Bank

1800-266-7183

PAYTM Bank

1800-120-4210

Punjab Maharashtra Bank

NA

Punjab National Bank

1800-419-6610

Saraswat Bank

1800-229-999/1800-266-5555

South Indian Bank

1800-425-1809

State Bank of India

1800-110-018

Syndicate Bank

1800-3011-3333

Union Bank of India

1800-258-6400

YES BANK

1800-3000-1113

Reasons to Use FASTag

Apart from it being mandatory, using the FASTag facility has many benefits. Here are some of the advantages you can enjoy: 

  • Reduced Congestion

Radio Frequency Identification (RFID) system eliminates the need to halt at toll plazas and scramble for cash

  • Reduced Fuel Costs

FASTags reduce waiting time at toll plazas, allowing you to maintain a steady speed. This reduces fuel consumption and expenses over time

  • Track Your Expenses

You receive regular alerts on SMS and email, helping you monitor how much you spend

  • Convenient Recharge

You can easily recharge and check FASTag balance online, making it easier to manage your account

  • Interpretability

This system is accepted at all toll plazas across the country, which makes your travel seamless without needing multiple tags

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