Family Travel Insurance

Family Travel Insurance Overview

 When you plan a family trip, you look forward to enjoying each moment to the fullest, without any stress or hassle. Along with finalizing the destination and itinerary, you might also want to be prepared for any unforeseen situations that might occur while travelling. A family travel insurance plan helps you do so.

With a travel policy, you and your family members get travel insurance coverage in case of unfortunate events like flight cancellations, baggage loss, medical exigencies etc. A family travel insurance helps you have a worry-free and memorable trip by ensuring that you do not feel stranded in an unknown land.

Features and Benefits of Family Travel Insurance

A family travel policy available on Bajaj Markets provides various travel insurance benefits, some of which are listed below.

• Provides financial aid for any medical expenses, evacuation or hospitalization while you are away from home.

• Reimburses expenses of trip delays/cancellation.

• Facilitates an instant policy with less documentation and process.

• Helps you financially in any case of accidents or hijack during travel.

• You can get assistance round the clock through on-call support.

Similar benefits are offered by individual travel insurance plans available on Bajaj Markets if you decide to explore a new country by yourself. Also, if you are a student pursuing your higher education in a foreign university, you should consider purchasing a student travel insurance plan that will cover your medical expenses and loss of laptop.

On Call support

Get on-call support anywhere in the world. Travelling abroad? With the Global assistance facility of Bajaj Allianz, you can rest assured. Here’s how you can seek support while on your next trip.

• Should you be in any need, connect with the team, no matter where you are travelling
• Just give a missed call on the toll-free number: +91 - 124 – 6174720
• The representative will get in touch with you in no time
• Get your queries answered within 10 minutes

For information on your travel insurance policy, refer to the 'Process' section below.

Medical

•  Updating the Insurer

  Use the link below to inform and register your claim.

  Travel Insurance Claim Registration Link

•  Document Collection

  Get all the documents required for the claim settlement process.

  For Personal Accident Cover related claims, the insured must file an FIR with the police and submit the same to the insurer.

•  Document Validation

  Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!

•  Document Submission

  For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.

Trip Cancellation/Trip Delay/ Missed Connection

•  Updating the Insurer

  Use the link below to inform and register your claim.

  Travel Insurance Claim Registration Link

• Document Collection

  Get all the documents required for the claim settlement process.

  For Trip Delay - If the delay is more than 6 hours, the insured must contact the authorities of the concerned airlines, lodge a complaint and obtain a PIR (Property Irregularity Report) report from them.

  For Missed Connections - If the delay exceeds the specified time limit mentioned in your insurance plan and this results in a missed connection, please contact the authorities of the concerned airlines, lodge a complaint and obtain a PIR (Property Irregularity Report) report from them.

• Claim Validation

  Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!

• Document Submission

  For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.

Baggage Delay/Loss of Baggage

•  Updating the Insurer

  Use the link below to inform and register your claim.

  Travel Insurance Claim Registration Link

• Document Collection

  Get all the documents required for the claim settlement process.
  In the event of baggage loss/delay, the insured must contact the concerned airlines, file a complaint and obtain a PIR (Property Irregularity Report).

• Claim Validation

  Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!

• Document Submission

  For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.

Cancellation Process

1. Cancellation of Policy before Start Date - Premature

• You must inform the insurance company in writing/e-mail requesting cancellation of the policy. The e-mail should contain the policy/schedule number.
• A cancellation fee of Rs. 250/- will be charged.

2.Cancellation of Policy after the Start Date – If the Insured has not traveled

You must inform the insurance company in writing/e-mail requesting cancellation of the policy. The e-mail should contain the policy/schedule number along with the following details.

• Proof that the he/she has not traveled overseas.
• Photocopy or scanned copy of passport (all pages including ones that are blank).
• Visa rejection letter in the event visa refusal by the respective embassy.

Based on the approval of the underwriters, the policy will be cancelled within one working day after receiving an email and the required documents from the insured.

3.Cancellation of Policy after the Start Date – If the Insured has traveled

In case of any early return of the insured person prior to expiry of the policy period, the company will refund premium at the rates shown in below table (subject to no claims being incurred on the policy). To know the percentage of premium to be retained by the insurer, refer to the table below.

Medical Claim

Line to redirect customers to links category.

• A&D (Common Carrier) Claim Procedure to Insured

• Outpatient Medical and Dental Claims Procedure to Insured

• Medical Evacuation Claims Procedure to Insured

• Medical Expenses Claims Procedure 

• PA Cover in India Claim Procedure to Insured 

• Personal Accident Claim Procedure to Insured 

• Personal Liability Claim Procedure to Insured 

• Replacement and rearrangement of staff Claim Procedure to Insured

• Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form

• Authorization for Medical Records Form  - Allianz

• Attending Physician Statement Form 

Trip Delay Claim

• Missed Connection Claim Procedure to Insured 

• Trip Cancellation Claim Procedure to Insured 

• Trip Curtailment Claim Procedure to Insured

• Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form

Trip Cancellation Claim

• Difference in Airfare due to delayed or early return Claim Procedure

• Trip Delay Claim Procedure

• Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form

Loss of Baggage Claim

• Loss of baggage Claim Procedure

• Loss of Laptop Claim Procedure

• Loss of Passport Claim Procedure

• Loss of Personal Belongings Claim Procedure

• Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form

Other Travel Insurance Related Claims

• Bail Bond Claim Procedure

• Golfers Hole in one Claim Procedure

• Hijack Claim Procedure

• Home Burglary Claim Procedure

• Suicide Claim Procedure

• Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form

Exclusions

• Travel Insurance Exclusions
  

   

Links for Claim Settlement Forms

• Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form

• Authorization for Medical Record - Allianz 

• Authorization for release of medical information from Medical Record - Bajaj

• Attending Physician Statement 

Documents Required for Making a Claim

The documents required to make a travel insurance claim depends upon the different situation you want to make a claim for. However, there are some general documents you might need to submit: -

• Duly filled claim form
• Policy number and the copy of policy
• Your identity card
• Proof of your age
• Loss amount document
• Copy of tickets and boarding passes
• Travel dates and other details