Aadhaar Card Customer Care Number / Toll Free - 1947

As a legal citizen of India, you can freely enrol yourself with the Unique Identification Authority of India (UIDAI) to obtain an Aadhaar Card. UIDAI has established multiple contact centres to resolve issues and questions regarding Aadhaar updates, enrolment, and other services. 

You can contact them via their toll-free Aadhaar Card customer care number. You can also raise your query or register your complaint via email, post, and social media handles. UIDAI also lets you lodge a complaint on the official website.

For any queries, you may call UIDAI’s customer care. You can also contact them via various other avenues listed below:

UIDAI has several regional offices across the country. Here is a list with their contact numbers, email IDs, and postal addresses.

You can contact the Aadhaar Card customer care team through both online and offline processes for grievance redressal. Check out the respective processes below:

Through the Official Website

1. Visit the official UIDAI website- uidai.gov.in

2. Select the ‘Grievance’ option under the ‘Contact & Support tab’

3. Enter your personal details like your name, mobile number, email address, and state

4. Fill in the grievance details and upload any necessary documents

5. Enter Captcha and click on ‘Next’

6. Continue to enter any other details requested and submit your application

Via Toll-free Number/Email

You may also call the Aadhaar Card customer care number or send an email detailing your grievance. Here are the contact details for the same:

Once you submit your grievance, UIDAI initiates a chain of steps to resolve your issue. The stages of the grievance redressal process include:

1. Clearance is taken from the Deputy Director (UIDAI Public Grievance Officer)

2. After receiving approval from the Deputy Director, the matter is investigated and forwarded to the appropriate regional office

3. Following that, the assigned regional office looks into the issue and pursues a resolution

As mentioned, you can register your complaints on the official UIDAI portal relating to the failure of Aadhaar Card generation or enrolment and operator agencies. Here are the steps to go about it:

1. Visit pgportal.gov.in to submit your grievances so that they can be answered at the earliest

2. Under the ‘Grievance’ tab, click on ‘Lodge Public Grievance’

3. Proceed as a registered user or sign up

4. Fill up the application form with the requested personal data, enrolment ID, location, and complaint information

5. Submit the form

6. You will receive an email or text message with an update about your request on your registered mobile number/email address

Having an Aadhaar card is mandatory. It is the most important document that is used as identity and address proof while applying for credit facilities, such as a house loan.

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