By purchasing a FASTag, you aren’t burdened with having to wait for a long period of time in order to cross a toll plaza. Instead, since the FASTag pasted onto your vehicle's windshield is powered by RFID technology, the toll charge is automatically deducted from the account linked to your FASTag. This is owed to the RFID sensors strategically placed at toll plazas responsible for deducting money from your FASTag wallet. FASTags have allowed vehicles to pass more efficiently through toll plazas. Presently, AU Bank serves as one of 20 odd banks authorised with the right to issue FASTag tokens.
If you are eager to avail of an AU Small Finance Bank FASTag, you have the choice to purchase it online as well as offline.
Simply follow the steps mentioned below to buy an AU Small Bank FASTag online.
Step 1: Visit the official website for AU Small Finance Bank.
Step 2: Navigate to the “AU Bank FASTag” section of the page.
Step 3: Select the “Apply Now” button.
Step 4: Select one of the two options – “AU Bank Customer” or “AU Bank Non-Customer”.
Step 5: Key out information such as your mobile number and the registration number of your vehicle.
Step 6: You will then need to upload a copy of your vehicle’s certificate of registration.
Step 7: An OTP will be generated and sent to your registered mobile number.
Step 8: Fill out the OTP you received in the appropriate field and select the “Submit” button.
Step 9: Next, you must make a payment for your FASTag by using any of the payment options provided.
Step 10:Once your payment is processed, you can submit your application and your FASTag will be sent to you.
If you would prefer to purchase your FASTag offline, you must visit either one of the locations mentioned below:
Visit the AU Bank branch closest to you and speak with a representative to help you with your purchase. Before visiting the Bank, be sure to carry relevant documents including but not limited to your vehicle’s registration certificate and KYC documents. Further, you must bring the vehicle for which you seek to avail a FASTag.
You also have the option to purchase a FASTag at the AU Bank point of sale counter set up at toll plazas located on national highways. Here again, you will need to furnish pertinent documentation related to yourself and your vehicle.
There are certain fees and charges that are levied on FASTag purchases, including but not limited to an INR 100 issuance fee. Additionally, there are other charges applicable. Understand what they are and what they amount to by studying the table provided below:
Type of Vehicle |
Class of Vehicle |
Tag Joining Fees |
Tag Replacement Fees |
Security Deposit |
Threshold Amount |
Car / Jeep / Van |
4 |
₹ 100 |
₹ 100 |
₹ 200 |
₹ 200 |
Tata Ace & similar mini Light Commercial Vehicles |
4 |
₹ 100 |
₹ 100 |
₹ 200 |
₹ 200 |
Light Commercial Vehicle (2-axle) / Minibus |
5 |
₹ 100 |
₹ 100 |
₹ 300 |
₹ 300 |
Bus / Truck (3-axle) |
6 |
₹ 100 |
₹ 100 |
₹ 400 |
₹ 300 |
Bus (2-axle) |
7 |
₹ 100 |
₹ 100 |
₹ 400 |
₹ 300 |
Truck (2-axle) |
7 |
₹ 100 |
₹ 100 |
₹ 400 |
₹ 300 |
Truck (4, 5, and 6-axle) and Tractor / Tractor with trailer |
12 |
₹ 100 |
₹ 100 |
₹ 500 |
₹ 300 |
Truck (7-axle and above) |
15 |
₹ 100 |
₹ 100 |
₹ 500 |
₹ 300 |
Earthmoving / Heavy construction machinery |
16 |
₹ 100 |
₹ 100 |
₹ 500 |
₹ 300 |
Prior to rushing off to buy a FASTag issued via the AU Small Finance Bank, it is essential to understand what documents you will need to submit alongside your application. Examine the list mentioned below such that you have the pertinent documents ready at the time of application:
KYC documentation related to proof of identity and proof of address
Certificate of registration of your vehicle
Your (i.e. vehicle owner’s) passport size photograph
If you are curious to know what the balance on your FASTag issued by AU Small Finance Bank amounts to, consider the options provided below:
Step 1: Here, you must head to the official website for the AU Small Finance Bank.
Step 2: Next, you must use your AU FASTag login in order to log into your account.
Step 3: After having logged into your account, you will see information relating to your FASTag, including its current balance.
You also have the choice to call the AU Small Finance Bank customer care number, which is available round the clock and is a toll-free number. It is 1800 258 7300.
AU Bank-issued FASTag owners also have the right to email the bank’s customer care service (Customercare@aubank.in) to understand their FASTag balance amounts.
Further, FASTag owners also have the option to send a missed call to the following number – 9594 744 440, in order to learn what their balance is.
If you have any grievances you would like to have addressed, you can reach out to AU Small Finance Bank’s customer care service providers via the following means.
Phone – 1800 258 7300
Email – customercare@aubank.in
AU Small Finance Bank issues FASTags that make driving via toll plazas an easy and efficient process. If you still don’t have a FASTag for your vehicle, you must avail of it as the government has made its usage mandatory over the past year. This holds particularly true if you happen to be crossing toll plazas located on national highways. If you do already have a FASTag and need to add more credit, consider using the Bajaj Markets application to carry out your recharge. Not only is this application easy to use, but it also provides valuable information pertaining to FASTags.
The FASTag you have purchased via AU Small Finance Bank has a validity period of 5 years that goes into effect from the day of the FASTag being purchased.
If your vehicle has been stolen, you should block your FASTag account by calling your FASTag issuer’s customer care centre. If AU Small Finance Bank issued your FASTag, you could call their customer care number 1800 258 7300.