The FASTag is a new innovation introduced as part of the National Electric Toll Collection (NETC) programme in India. The purpose of the FASTag is to make toll plaza collection faster and easier all over the country. It is a passive and reloadable tag that relies on RFID technology and can be attached to the windscreen of your vehicle. As soon as you pass through the toll plaza, the FASTag will be scanned and the toll fee will be deducted automatically from your linked banked account. If you have an IndusInd FASTag on your vehicle, you no longer have to worry about getting stuck in endless traffic jams. Here is all you need to know about how the IndusInd FASTag works, how to apply for it and how to run an IndusInd bank FASTag balance check.
When you get your IndusInd FASTag, you will be required to make a one-time payment of Rs.200 as a security deposit. For IndusInd bank, FASTag recharges you may be charged a nominal fee and for re-issuance, you will be charged Rs.100 per IndusInd FASTag. Here are certain associated charges you should be aware of:
Vehicle Class |
Vehicle Class Description |
Threshold Amount |
4 |
Mini Bus or similar vehicles |
160 |
4 |
Jeep or car or Van |
160 |
5 |
Bus three-axle |
250 |
6 |
Light commercial vehicle two-axle |
500 |
6 |
Bus two-axle |
500 |
7 |
Truck three-axle |
350 |
7 |
Tractor |
350 |
12 |
Truck two-axle |
550 |
12 |
Truck five-axle |
550 |
12 |
Truck four-axle |
550 |
12 |
Truck seven-axle and above |
550 |
15 |
Truck six-axle |
650 |
16 |
Heavy Construction Machine |
550 |
Here are the documents you need to present to get an IndusInd FASTag:
Vehicle Registration certificate
KYC documents (originals)
PAN card
Valid Driver’s licence
IndusInd Bank application form FASTag
You can also use one of the following ways to recharge your IndusInd FASTag online:
IndusInd website
Paytm
Google Pay
If you are unsure about how much money you have in your FASTag balance, here is how you can go about an IndusInd FASTag balance check
Every time you pass a toll plaza, an SMS will be sent to your registered number when the FASTag gets scanned
Check your SMS inbox and locate the last message notification you have received
Your balance will be displayed there
Head to the official website of your linked bank, mobile wallet or agency with a FASTag portal
Login with your credentials
Select the ‘view balance’ option
Similar to the SMS notification, you will receive an email every time the toll fees are deducted from your account
Go to your inbox and find the latest toll deduction notice email
Your balance will be displayed there
You can find and download the My FASTag App either on the Google Play Store or the Apple Store
Install it and login with your details
Enter your FASTag UPI ID
Click “validate” and follow the steps as guided by the app
Once you have logged in, you will be able to view your balance
It is possible that you may run into certain glitches, issues or confusion while trying out the FASTag. In order to resolve your questions about your IndusInd FASTag or even just check your IndusInd FASTag balance number you can contact customer care at
Customer Care Email |
FASTaghelpdesk@indusind.com fastescalationdesk@indusind.com Nodal.officer@indusind.com |
Customer Care Phone Number |
1860 267 7777 |
The FASTag has made the entire toll payment process streamlined and very time efficient.
As of today, the IndusInd FASTag is operational at toll plazas on national highways all across India, and more and more plazas are being equipped with compatible systems every day. Apply for a FASTag online via Bajaj Markets or at your nearest IndusInd Bank branch, and avail benefits like quick recharge, stress-free travel and cashless transactions.
You can contact the IndusInd customer care executives by calling 1860 267 7777 or emailing
FASTaghelpdesk@indusind.com, fastescalationdesk@indusind.com, Nodal.officer@indusind.com
An IndusInd FASTag promises multi-platform recharges, stress-free travel and speedy cashless transactions.
You can apply for an IndusInd FASTag at your local IndusInd branch or at a toll plaza.