FASTags serve as rechargeable, easy to use tags that allow drivers to cross toll plazas without having to stop and engage in cash transactions. Since these tags are linked to prepaid accounts, each time toll charges are applicable, they are debited from the linked accounts. Once you activate your tag account, your FASTag is placed on your vehicle’s windscreen. RFID technology is utilised in order to make cashless transactions a possibility via the FASTag. Punjab National Bank’s FASTag programme falls under the broader National Electronic Toll Collection initiative that is supported by the Indian Highway Management Company Limited (IHMCL) as well as the National Highway Authority of India (NHAI).
As of January 2021, FASTag usage has been made mandatory. The government seeks to use this tag as a multi-utility payment tool that extends beyond national highways and involves parking lots in addition to other utilities over the long term. If you still haven’t availed of a FASTag for your vehicle, consider the steps mentioned below in order to avail of the same:
Step 1: Visit the official Punjab National Bank website – www.pnbindia.in
Step 2: Press the ‘Explore Products’ tab in order to select the ‘FASTag’ option
Step 3: Click on the ‘Get a Free FASTag Now’ button via the drop-down menu
Step 4: You will be redirected to a new page where you will be asked to fill out a form pertaining to yourself as well as to your vehicle
Step 5: Once the payment is completed, your FASTag will be delivered to your registered address
If you would like to avail of a PNB FASTag, apply offline via any of the methods mentioned below.
You can head on over to a PNB branch located closest to you and inquire about a FASTag. You will be directed to an executive that is knowledgeable on FASTag application. You will be required to provide them with appropriate documentation. That includes your vehicle registration and KYC documents. Once your details have been verified you will be provided with your PNB FASTag.
Toll plazas also have FASTag registration counters which sell FASTags. If you like, you can purchase a FASTag for yourself at one of these booths. As mentioned above, you will be required to hand over appropriate documentation pertaining to yourself and your vehicle. Once your details have been verified you will be provided with a FASTag.
Owning a Punjab National Bank FASTag entails paying certain fees and charges. The list featured below highlights some of these costs.
This refers to the charge levied at the time of your FASTag being issued and currently amounts to INR 100. Additionally, a security deposit amounting to INR 200 is required to be paid.
These charges are linked with recharging your PNB FASTag.
In the event that you damage your FASTag, you will need to get it reissued. Charges associated with reissuance amount to INR 100.
The table featured below outlines the threshold amount applicable to varied vehicles keeping in mind their vehicular class.
Vehicle Class |
Vehicle Class Description |
Threshold Amount (in ₹) |
4 |
Car / Jeep / Van |
160 |
4 |
Tata Ace and similar mini-light commercial vehicles |
160 |
5 |
Light commercial vehicle 2-axle/ Mini-bus |
250 |
6 |
Bus - 3-axle |
500 |
6 |
Truck - 3-axle |
500 |
7 |
Bus - 2-axle / Mini-bus |
350 |
7 |
Truck - 2-axle |
350 |
12 |
Tractor / tractor with trailer |
550 |
12 |
Truck - 4-axle |
550 |
12 |
Truck - 5-axle |
550 |
12 |
Truck - 6-axle |
550 |
15 |
Truck - 7-axle and above |
650 |
16 |
Earth-moving / heavy construction machine |
550 |
In order to buy a FASTag for your vehicle, you must have the following documents on hand:
KYC documents i.e., Aadhar card, voter ID, passport, or a valid driver’s license
Applicant’s PAN card
Vehicle owner’s passport-size photograph
Registration certificate of the vehicle in question
If you are curious about your FASTag and want to conduct a balance check, you can do so via the methods mentioned below.
As a FASTag owner, if your mobile number is registered with the prepaid wallet organized by the National Highway Authority of India, you can simply give a missed call to their toll-free number +91 88843 33331.
Head on over to the official Punjab National Bank website, key in your login details and view your FASTag balance with ease.
This smartphone application is linked to the NHAI prepaid wallet. After you have downloaded it onto your smartphone you can enter your login details to view your balance.
If you are eager to speak with a FASTag representative in order to have any of your queries addressed, you can call on the PNB FASTag customer care number. toll-free number is 1800 180 2222. You can also lodge a complaint pertaining to your FASTag on this number.
Not only is it now mandatory to have a FASTag for your vehicle but it also happens to provide you with the convenience of not having to wait while your cash transaction at a toll plaza gets processed. If you ever find that the balance on your FASTag has decreased, you can add to it by visiting the Bajaj Markets website or App.
In the event that you don’t receive a refund for your FASTag payment, you can get in touch with Punjab National Bank as it is the bank that issued you your FASTag. You can raise this dispute with them such that they can resolve it.