Once you have submitted your credit card application, you must check its status and understand the current stage of your application. You can track your credit card application status either online or offline to find if the financial company has approved or rejected your application.
Once you have this information, you can decide if you need to apply for a new card to manage your financial requirements. It also helps you understand if you need to contact customer care to provide any additional details if the application is on hold.
✅ Step 1: Visit the official website of the financial institution.
✅ Step 2: Navigate to the Credit Cards section and find the Track Application Status option.
✅ Step 3: Enter the required details for verification, such as:
✅ Step 4: Click on Submit or Proceed to view the status.
✅ Step 5: If required, enter the OTP sent to your registered mobile number for verification.
✅ Step 1: Visit the official website of the bank/NBFC.
✅ Step 2: Go to the Contact Us section and find the customer support email address.
✅ Step 3: Open your email and compose a new message.
✅ Step 4: Mention the following details in the email:
✅Step 5: Send the email to the bank's official customer support email ID
✅ Step 6: Wait for a response from the bank regarding your application status.
✅ Step 1: Install the official mobile app of the financial institution.
✅ Step 2: Log in using your credentials or create an account if you don’t have one.
✅ Step 3: Navigate to the Credit Cards section.
✅ Step 4: Tap on the Track Application option.
✅ Step 5: Enter your Application Reference Number, Registered Mobile Number, Date of Birth, and PAN card number.
✅ Step 6: Click on Submit to check the application status.
✅ Step 1: Find the customer care number of the credit card provider.
✅ Step 2: Call the customer care helpline and follow the IVR instructions.
✅ Step 3: Speak to an executive and request a credit card application status update.
✅ Step 4: Provide the required details for verification.
✅ Step 5: After verification, the executive will update you on your application status.
✅ Step 1: Locate the nearest branch of the credit card company.
✅ Step 2: Visit the branch and approach a representative.
✅ Step 3: Request an update on your credit card application status.
✅ Step 4: Provide necessary details for verification.
✅ Step 5: The representative will check and update you on your application status.
✅ Step 1: Register for the SMS Banking facility of the financial institution if required.
✅ Step 2: Find the specific SMS keyword for tracking application status (mentioned on the bank’s website).
✅ Step 3: Type the message in the given format and send it to the official SMS banking number.
✅ Step 4: Wait for a response from the bank regarding your credit card application status.
Status |
Meaning |
In Progress |
Your credit card application is under review. |
On Hold |
The bank has put your credit card application on hold. Additional documents may be required for verification. |
Approved |
Your application is approved, and your credit card will be dispatched soon. |
Rejected/Disapproved |
Your application has been rejected due to unmet eligibility criteria. |
Dispatched |
Your credit card is in transit and will be delivered soon. Track using the Air Waybill number. |
No Records Found |
Incorrect details entered. Verify your application reference number, mobile number, or date of birth. |
You will get to know about your credit card application status by tracking it online or offline. You can either check its status on the financial institution’s website, mobile app or via email. You can also get the information by calling the customer care helpline or by visiting a nearby branch.
If your credit card is approved and has been dispatched, the credit card company will notify you via SMS or email. They will mention the Air Waybill (AWB) number and details of the logistics provider as well.
This AWB number is related to the shipment, and you can use it to track the status of the courier via the courier company’s website or app.
A good credit score is critical to increase your chances of approval. Ensure that you have a credit score of approximately 750 and above before you apply for a card. Also, ensure you check the eligibility and documentation requirements beforehand and provide the correct documents.
You must also check the minimum monthly income parameter set by the credit card company and provide evidence regarding a stable income and employment.
The financial institution may or may not provide a reason for credit card rejection. However, some common reasons for rejection include a low credit score, unstable nature of employment, and insufficient income.
If you are employed with a delisted private company and if your age is not within the prescribed limit, your application may get rejected. Also, owning multiple credit cards can also reduce your chances of getting a new credit card.
The credit card approval process can take any time between 7 and 21 days after you submit the application form along with all the required documents. However, despite this, there still lies a chance of rejection, depending on the provider’s policies.
You will see a ‘No Records Found’ message if the information entered, be it PAN, mobile number, or application reference number, is incorrect. Re-check and enter the correct details to view your credit card application status.
Following tips can help in avoiding credit card application rejection:
You will need the application reference number for tracking your credit card application. If you do not have it with you, you can quickly get in touch with your provider’s customer service team.
Many financial institutions also help you check the status via mobile number, PAN number, and date of birth.