BAJAJ FINSERV DIRECT LIMITED

Our Products

Loans

Cards

Insurance

Investment

Stock Market

Electronics Mall

CIBIL Score

Knowledge Centre

Calculators

Check Your CIBIL Score & Get Free Credit Report Online Instantly

Enquiry Control Number (ECN) in CIBIL

Understand the meaning of an ECN number and how to get the CIBIL control number. Find out where it appears in your credit report and its importance. 

Last updated on: February 06, 2026

Your credit score plays a critical role in loan approval, as lenders use it to assess your ability to repay the loan. A strong credit score enhances the likelihood of loan approval. When a lender checks your credit score, they contact CIBIL. CIBIL then uses your Enquiry Control Number (ECN) to retrieve the necessary information. The ECN ensures the lender receives accurate and specific details related to your credit history. Read on to learn what is ECN number in CIBIL. 

ECN Full Form

The full form of ECN is Enquiry Control Number. This is a unique 9-digit identifier that allows lenders to access a borrower’s credit history. Also referred to as the ‘Control Number’ in CIBIL, it is generated whenever a bank or lending institution checks your credit score

Each borrower has a distinct ECN, ensuring no two individuals share the same number. A new ECN is created each time a lending organisation accesses your credit report through CIBIL. This number serves to identify the specific report reviewed by the lender. 

What is an ECN Number in CIBIL Used For

The ECN in CIBIL report acts as an identifier for a specific version of your report, ensuring accurate data sharing. Its uses for consumers and lenders are as follows: 

Uses for Consumers

  • Enquiry Tracking: You can use the ECN to monitor how often your credit report has been accessed by lenders.
  • Dispute Resolution: The ECN helps CIBIL locate a specific report when you need to dispute an error or incorrect information.
  • Communication Reference: It serves as a unique reference number when you are communicating with CIBIL or a lender about your credit profile.
  • Data Security: The ECN can help verify that the correct report is being accessed, adding a layer of security against identity theft.


Uses for Lenders

  • Accurate Report Retrieval: The ECN allows financial institutions to pinpoint and access the correct, up-to-date version of a borrower's credit report for loan applications.
  • Tracking Credit History: ECN in CIBIL report helps lenders catalogue your credit details and assess your creditworthiness and repayment history. 


In essence, your ECN is essential for protecting your credit information, enabling precise credit evaluations, and ensuring that lenders have accurate details when assessing your creditworthiness. 

How to Get an ECN Number

As per the Credit Information Companies (Regulation) Act, 2005, you have the right to acquire your control number in CIBIL report. You can get your ECN in the following ways:

  • Ask the Lender: You can request the ECN from the bank or lender who accessed your credit report. 
  • Check Your Credit Report: You will find the ECN in the top right corner of your credit report as shown below. It is advisable to note it down for future reference. 
  • Contact CIBIL Directly: Call 1800 224 245 and ask for your ECN. 
  • Write to CIBIL: Visit the CIBIL website and send a formal request to get your ECN. 

Instances When You Might Need an ECN

The ECN is important in several situations to manage and resolve your credit-related matters. Here are a few scenarios where you might need it: 

  • To Resolve Loan Application Issues: If your loan application is rejected, the ECN helps identify specific issues on your credit report for resolution.
  • To Raise a Dispute: Use the ECN to file a dispute if you find incorrect information on your credit report that needs correction.
  • To Track Multiple Credit Reports: When several credit reports are generated, the ECN helps differentiate between them and track each one accurately.
  • For CIBIL Queries or Complaints: CIBIL may require the ECN to locate and address any questions or concerns you have about your credit report.
  • For Lenders Referring Specific Checks: Lenders may ask for the ECN to reference a particular credit check made during your application process.

In summary, your ECN ensures that your credit details are managed efficiently, enabling better handling of disputes and credit inquiries. 

Conclusion

The ECN is essential for accessing and tracking your credit report. It helps keep your credit history secure and organised. With the ECN, you can resolve disputes, follow up on loan applications, and reference your credit report with ease. Knowing your ECN helps you manage your credit information and maintain a healthy financial profile. 

Frequently Asked Questions

Can individuals obtain their ECN number from CIBIL's website?

Yes. You can get the ECN by visiting the official website of TransUnion CIBIL and accessing your credit report. It appears on the top right corner of your credit report when you generate or view it online.

Can I use the ECN to access my credit report?

You cannot use the ECN to access your personal credit report. This number is specifically for lenders and credit bureaus to securely manage your credit information.

How is the Control Number generated in CIBIL?

The 9-digit number is generated when a loan provider or credit card issuer checks your CIBIL score.

Does CIBIL reset after seven years?

No, CIBIL does not completely reset your credit report after seven years. However, negative records, such as defaults and overdue payments, generally drop off your report after seven years.

How many digits do the ECN have?

An Enquiry Control Number is a unique nine-digit number. CIBIL generates it each time a lender accesses your credit report.

Where can I find my CIBIL control number?

You can locate your CIBIL control number at the top right corner of your credit report. It appears every time your credit report is generated by CIBIL when either a lender or you request it.

Where can I find the control number in the CIBIL dispute form?

The Control Number field appears near the top section of the CIBIL dispute form. It is usually listed along with your name, report date, and enquiry details.

Is the ECN Number Confidential?

Yes, the ECN number remains confidential. It is a unique number associated with your credit report and is shared only between you, the lender, and CIBIL.

Is an ECN number required for a CIBIL dispute?

Yes, you need to provide the ECN number when raising a dispute with CIBIL. It helps identify the specific credit report related to the issue.

Is ECN the same across credit bureaus?

No, the ECN number is specific to CIBIL and is not used by other credit bureaus. Each credit bureau uses its own system to generate unique identifiers for credit reports.

Can two borrowers have similar ECNs?

No, two borrowers cannot have similar or the same Enquiry Control Number (ECN) in a CIBIL report. Each ECN is a unique, nine-digit alphanumeric code assigned to an individual's credit report. The ECN is generated every time a lender checks a borrower's credit history to provide a unique identifier for that specific credit report. This ensures each person's information is distinct.

Home
Steal Deals
CIBIL Score
Free Cibil
Explore