Learn how to unblock your SBI Credit Card online or offline in a few simple steps.
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SBI Card can block your credit card in certain situations, such as over-utilisation, suspicious activities, or irregular payments. You can unblock your credit card by addressing the reason for temporary deactivation.
The reactivation process is simple for both the online and offline methods. This way, you can get back to enjoying the benefits of your card in no time. Check out the methods listed below and follow the process based on why your SBI Credit Card has been blocked.
The online credit card unblocking process is simple and easy to complete and involves two main steps. You can use this method if:
You have over-utilised your SBI Credit Card limit
You have defaulted on the last minimum due payment
You have not made the last 3 due payments
You have defaulted on up to 6 payments
Make the Payment Online
Your credit card may be blocked due to non-payment. Make an immediate payment against your dues using any of the following methods:
NEFT
UPI
YONO SBI mobile app
Debit card
Visa Credit Card Pay
You can also log in to the SBI Card website and follow these steps:
Select the ‘PAYNET-Pay Online’ option under the ‘Pay’ tab
Log in using your registered mobile number and enter the captcha code
Click on ‘Pay Now’ to initiate the credit card payment
Once you have made the payment, you can call the SBI Card helpline number or send an email to reactivate your credit card.
Call: 1800 180 1290 (toll free), 1860 180 1290, 1860 500 1290
Email: customercare@sbicard.com
To unblock your SBI Credit Card if you have not provided your KYC information periodically, follow these steps:
Visit the SBI Card website and go to the KYC Upload page
Log in through your credentials
Choose the credit card that is due for KYC renewal
Attach your recent passport-size photograph online
Select DigiLocker to submit your KYC details
Follow the instructions outlined on the screen
Submit the request to complete the process
If you prefer offline solutions or are finding it difficult to complete the process online, you can make inquiries in person or via mail.
Visit a Branch
Go to your nearest SBI Card branch to raise a request for unblocking your card. Use the branch locator facility on the official website. At the help desk, provide your credit card information and get help from the customer care executive to unblock your card.
Send a Mail
You can send a letter outlining your reactivation request or grievance and send it to the following address:
Manager-Customer Services
SBI Cards & Payments Services Ltd,
DLF Infinity Towers, Tower C, 12th Floor,
Block 2, Building 3, DLF Cyber City,
Gurgaon, Haryana, India - 122002
Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.
About Credit Cards Services
- Apply for Credit Card
- Best Fuel Credit Card
- Business Credit Card
- Credit Card Settlement
- Corporate Credit Card
- Credit Card against Fixed Deposit
- Credit Card Documents
- Credit Card Eligibility Criteria
- Credit Card EMI
- Features & Benefits of Credit Card
- Interest Rate on Credit Card
- International Credit Card
- Credit Card Limit
- Credit Card Lounge Access
- Credit Card Netbanking
- Credit Card Bill
- Credit Card Pin Generation
- Credit Card Reward
- Shopping Credit Card
- Check Credit Card Statement
- Types of Credit Card
- Credit Card Billing Cycle
- Credit Card Meaning
- Best Credit Card In India
Credit Cards Partners at Bajaj Markets
Non Partners Credit Cards
Frequently Asked Questions
How do I check if my credit card is blocked?
In most cases, the issuer will notify you about your SBI Credit Card being blocked. If you do not receive any communication but are unable to use your card, contact the SBI Card customer care.
How can I activate my credit card?
To activate your new SBI Credit Card:
Log in to your account and select 'Card Activation' under 'Request'
Email the issuer at customercare@sbicard.com
Call the helpline number: 1800 180 1290
Can a blocked credit card be unblocked?
Yes, you can unblock your credit card from this issuer if your account has not been permanently written off. This only happens if you have more than 6 defaults.
How can I unblock credit cards from SBI Card online?
To reactivate your card online, you can pay the outstanding balance through different online modes and call the helpline. If your card has been blocked because your KYC documents have not been updated, you can upload them on the official website.
Is there a charge to block credit cards from SBI Card?
No, SBI Card does not charge you any extra fee for blocking a credit card at your request.
How can I unblock my credit card offline?
You can place a request to unblock your credit card offline by visiting the nearest SBI Card branch. You can also send a letter or email SBI Card.
Why is my credit card blocked?
SBI Card may block your credit card due to:
Default in payments
Suspicious activities
Non-receipt of the KYC documentation
What information do I need to write to SBI Card about my blocked card?
When writing to SBI Card for credit card reactivation, provide:
Your name
Your credit card number
Registered mobile number
Clear explanation of the query/grievance
Will I need to make a payment if my card is blocked for outstanding dues?
Yes, you will need to clear your outstanding dues first in order to unblock your credit card from SBI Card.
What should I consider before reaching out to SBI Card to unblock my credit card?
Before raising a request, check if you have an overdue balance and repay it. If your KYC documents need to be uploaded, follow the steps to provide them online. By finding out the reason, you can take the necessary steps to unblock your card.
