Check your HSBC credit card application status in real-time using online and offline methods
After you apply, you can check the HSBC credit card application status to know when you would be able to use the card. Typically, you will receive the status via SMS alerts on the registered mobile number that you provided in your application form.
By staying informed, you can decide whether to wait for the card to be delivered, contact customer care, or consider applying for a different credit card.
HSBC does not allow you to check the status of your credit card application online. However, you can seek help through offline modes and know the status of your application.
Here are the various ways through which you can check the progress of your application offline:
Go to any HSBC branch nearest to you
Request assistance from a representative to check your application status
Provide the required information to the representative for further verification
The representative will provide you with the information after checks
Call the HSBC credit card helpline at 1800 267 3456 or 1800 121 2208
Ask the representative regarding the status of your credit card application
Provide the essential details to the representative for identity verification
After checking, the representative will give you an update
If your card is already approved and dispatched, you can check the status using the Airway Bill on the courier company’s website.
Depending on the stage of assessment, your HSBC credit card status could vary. Here is what each of them indicates:
This status means that the bank is still evaluating your application against its eligibility parameters.
This means that the bank has approved your application. After this, it is only a matter of time until HSBC dispatches your credit card.
This status indicates that your HSBC credit card is on its way to you. You will soon receive a tracking number for the courier.
This status may show up if the bank cannot verify an aspect of your credit card application. In this case, a bank executive will call you for additional details.
If, for some reason, the bank identifies you as a misfit, your credit card status may show up as rejected. The bank may reject your application if you fail to meet a few important eligibility factors.
By keeping these strategies in mind, you can improve the chances of approval:
Apply for a secured credit card
Check the eligibility and documentation requirements before applying
Check if you have any offers for pre-approved credit cards
Maintain a high credit score and a low credit utilisation ratio
Reduce overall debt and clear EMIs on time
Yes, you can always reapply. However, you must be mindful of the following criteria:
Wait for a minimum of 3 months before reapplying
Work towards improving your credit score
Avoid initiating other credit applications around the same time
To get an update on the status of your application, you can call the bank’s phone banking number for credit cards at 1800 267 3456 or 1800 121 2208. You can also visit the nearest HSBC branch to get the information.
If your card is dispatched, you can track the status via the Airway Bill on the courier company’s website.
Typically, your credit card application with HSBC is processed within two weeks. You will receive your new credit card within 7 working days, once your application is approved.
You can simply connect with an HSBC customer care representative by calling the toll-free number at 1800 267 3456 / 1800 121 2208. However, you must use your registered mobile number for quick authentication.
You can activate all the renewed, replaced, and personal credit cards offered by HSBC through the HSBC India mobile application.