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The ‘Accounts’ section of your Credit Information Report (CIR) contains details of your credit accounts like loans and credit cards. These accounts may be updated with a status by the lender. Two such statuses are ‘Written Off’ and ‘Settled’. Both of these can reduce your eligibility for loans and credit cards. 

 

Since this status stays in your credit history for up to 7 years, it can make it difficult to access credit in the future. You will see this status in your credit report if you have not been able to repay your loan in full.

 

However, you may also see this status if there is an inaccurate reporting of credit behaviour or if there is a fraudulent loan in your name. Sometimes, closed accounts may also be mistakenly marked as ‘Written Off’ or ‘Settled’.


In such cases, it is crucial to know how to remove the ‘Settled’ or ‘Written Off’ status from the CIBIL report.

Meaning of ‘Written Off’ and ‘Settled’ Status on Your CIBIL Report

‘Written Off’ status against a loan or credit card mentioned in your CIBIL report is an indication that you have not made full repayment. This is usually after non-payment for a certain period (typically more than 180 days).

 

In such a case, the lender writes off your loan from their books. During this period, you are still legally required to repay the outstanding amount. The lender will report the issue to TransUnion CIBIL. After this period, the financial institution may get in touch with you and agree to a one-time settlement.

 

This is usually of a lesser amount than what is due. When you pay this agreed-upon sum to the lender, the status is changed to ‘Settled’. 

 

Here are the implications of having a ‘Written Off’ or ‘Settled’ status:

  • This negative remark will have a negative pull on your credit score, effectively reducing your score significantly by 50 to 100 points

  • Since this status shows irresponsible financial management, you may face difficulty in securing another credit facility in the future

  • Even if a lender provides you with a loan, the interest rates will be much higher than the rates available for regular customers with good credit scores

How to Change the ‘Settled’ Status in a CIBIL Report

If you find any inaccuracy in your credit report, you can raise a dispute with TransUnion CIBIL to get it corrected. If you are sure that there are no errors, here is how to remove the ‘Settled’ status on the credit report:

  • Get in Touch With Your Lender

Contact your lender to know the exact amount that you owe them

  • Come Up with a Repayment Plan

Discuss and negotiate with the lender about an effective way to repay the loan

  • Repay Outstanding Balance

Ensure that you follow the repayment plan with discipline in order to clear your ‘written off’ status

  • Obtain No Dues Certificate

Once you have cleared your dues, get a No Dues Certificate (NoC) from your lender as proof of full repayment of your loan

  • Raise a Dispute If Report Isn’t Updated

The lender will inform CIBIL about the full repayment of the loan, which will be reflected in your CIR in a few days. Review your CIBIL report and score in a few weeks to ensure this is done.


If your report is not updated, raise a dispute with CIBIL for your ‘Written Off’ status. When raising a dispute, remember to show proof of repayment of the loan for quick resolution.

How to Avoid the ‘Written Off’ or ‘Settled’ Status on Your Credit Profile

Getting a ‘Written Off’ or ‘Settled’ status removed from your CIBIL report can be a lengthy process. Moreover, rebuilding your credit after getting this status removed is also a gradual process. To avoid such issues, take these proactive steps:

  • Before applying for a loan, assess your ability to repay it

  • Research different loan options to get a loan that best suits your needs

  • Consider opting for a loan that extends low interest rates with longer repayment tenures to make your EMIs more manageable

  • Manage your budget by avoiding unnecessary expenses in such a way that you can pay all your dues on time

  • Contact the lender and communicate your issue if there is a risk of defaulting on loan repayment and come up with an alternate plan

Frequently Asked Questions

Can I remove the ‘Settled’ status from my CIBIL report?

Yes, you can remove the ‘Settled’ status from your CIBIL report by repaying your outstanding dues. Make sure to collect the No Dues Certificate from the lender and then check your CIBIL report again. When the lender informs TransUnion CIBIL about the payment, the status will be removed. 

Is there a difference between the ‘Settled’ and ‘Written Off’ status?

Yes. The ‘Settled’ status means that you have paid a part of the outstanding amount, with the lender accepting less than the full amount owed. The ‘Written off’ status means that you have not paid the dues for more than 180 days. These terms are often used interchangeably but actually have different meanings.

What does ‘Closed’ status mean on a CIBIL report?

The ‘Closed’ status in your CIBIL report indicates that a particular credit account has been closed because you have repaid the debt in full.

What documents do I need to change the ‘Settled’ status?

You will need to submit the No Dues Certificate to get the ‘Settled’ status changed in your credit report.

How can I avoid getting the ‘Settled’ status on my CIBIL report?

To avoid being marked with the ‘Settled’ status in your CIBIL report, ensure that you repay the entire amount you owe. This may be for a loan or a credit card. 

Does the ‘Settled’ status affect my credit score?

Yes, the ‘Settled’ status negatively impacts your credit score, indicating irresponsible financial management. It stays on your report for up to 7 years.

How much time does it take to remove the 'Settled' status from the CIBIL report?

The time it takes to remove the ‘Settled’ status from your CIBIL report depends on various factors. These include how quickly you can clear your outstanding dues and when the lender updates your status.

Should I worry about the 'Settled’ status on my credit report?

Yes. A ‘Settled’ status in your credit report can have negative implications for your creditworthiness. It brings down your credit score significantly and affects your chances of loan approval for at least 7 years.

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