Some of the Safest Banks in India in 2024

• State Bank of India (SBI)

SBI is India’s largest public sector bank providing an extensive range of banking services. It offers many financial products and services to cater to its large customer base across the country. Some of its services include retail/corporate banking, wealth management services, and more.

• HDFC Bank 

It is one of the leading private-sector banks in India due to its strong financial performance. It places firm emphasis on innovation and technology, offering convenient digital banking solutions. The bank primarily caters to retail, corporate and institutional customers, among others.

• ICICI Bank

This financial institution is known for its technologically-advanced solutions and customer-centric approach. The bank has won several awards in the past, including the ‘Company of the Year’ at The Economic Times Awards for Corporate Excellence in 2022.

• Punjab National Bank (PNB)

PNB is one of the best banks in India. Established in the public sector, it has a major presence in most rural and semi-urban areas. It has a good track record and history of fulfilling the needs of its customers with various financial services. Moreover, it remains committed to promoting financial inclusion across the country.

• Bank of Baroda (BoB)

This is another established bank reputed for its large network of branches and international presence. It is a nationalised bank owned by the government and offers a wide range of banking services. 

• Axis Bank

This bank is the one of the largest private sector banks in India, with a strong international presence. It provides various financial products to its customers, such as fixed deposits, loans, and credit cards.

• Canara Bank

Canara Bank is another well-established bank with a notable presence within rural and semi-urban areas. It is one of the most trusted and oldest banks in India with a track record of ensuring reliable financial services. It provides a diverse range of investment options too.

• Union Bank of India

It is a renowned public sector bank known for its extensive banking options and customer-centric approach. Retail banking, corporate banking, and international banking are some of the many products and services it offers. The bank focuses on cutting-edge technology for a better banking experience for customers.

• Bank of India (BOI)

It is a government-owned entity committed to ensuring financial inclusion and economic growth. The bank is also a founding member of The Society for Worldwide Interbank Financial Telecommunications (SWIFT). It facilitates the provision of safe and secure financial transfers.

• IndusInd Bank

IndusInd Bank is a private-sector bank that offers an extensive range of financial and banking services to its customers. It is one of the top banks in India and offers personalised banking solutions and high-grade customer service. 

Note: Please note that the position of these banks is in no particular order or rank. It is best to keep track of the latest financial reports and updates to get the most accurate and updated data about these banks. 

How to Choose India's Best Bank: Parameters to Consider

The landscape of the Indian banking sector has become quite dynamic due to the constant innovation and competition within banks. The major criteria for the banks getting recognised as one of the best are due to aspects such as:

• Financial Performance

The banks’ financial performance over the fiscal year is one of the most important factors. This can be in terms of the loans disbursed/collected, the Return on Assets (ROA), and the Return on Equity (ROE). This helps in assessing the bank’s overall creditworthiness and financial soundness. 

• Customer Satisfaction

Another criterion of being recognised among the best banks in India involves how well they cater to their customers. This can be in the form of convenience in conducting transactions, easy query resolutions, and the general quality of service. 

• Product/Service Offerings

The range of products and value-added services (VAS) offered to customers also plays a big role in determining a bank’s quality. These need to meet your various needs and be tailored to your requirements. 

• Technological Innovations

Adoption of the latest technologies and services improves a bank’s operational efficiency. This helps them provide a smooth digital banking experience and offer convenient and secure services. 

• Branch Network

A bank's physical presence through its branches is a crucial factor. A well-distributed network ensures greater accessibility, particularly in rural and semi-urban areas. The number of branches highlights the bank’s capability to serve a wider customer base.

• ATM Availability

Access to Automated Teller Machines (ATMs) is vital for customer convenience. A larger number of ATMs allows for quick cash withdrawals and other essential services. This enhances customer satisfaction.

Conclusion

India’s banking sector in 2024 stands out for its secure and innovative services, meeting a wide range of financial needs. Some of the top banks in India have built trusted reputations by prioritizing customer satisfaction.

Delivering reliable solutions and seamless digital banking experiences helps such banks stand out. Their commitment to financial stability and personalised support makes them a preferred choice. 

With a strong branch network and a focus on security, these banks continue to play a vital role in India’s economic growth.