Banks usually communicate important information through email or post. So, if your address of correspondence has changed, you must change the address registered against your credit card immediately. The method of changing your address of communication for Axis Bank credit card is convenient and simple and can be done both online and offline. Read on to understand how to change the address in Axis Bank credit cards through these methods.
If you wish to change the Axis Bank credit card address online, you can do so by using the Axis Bank netbanking facility or the Axis Bank mobile app. The steps are mentioned below:
To change your address using the Axis Bank credit card netbanking, you need to follow the steps mentioned below:
Step 1: Visit Axis Bank’s official website.
Step 2: Use your credentials and log in to the Axis Bank personal banking portal.
Step 3: Click on ‘Services’, followed by ‘My Profile’’.
Step 4: Once redirected, you will be able to view your permanent address and the correspondence address.
Step 5: Click on ‘Edit’ and choose the address you want to edit.
Step 6: Choose the proof you would want to upload to support your address change request.
Step 7: After updating the proof, you would need to validate the information using the ‘Netsecure Code’.
Step 8: If validated, the address change request will be accepted and processed by the bank.
To change your address using the Axis Bank Mobile app, you need to follow the steps mentioned below:
Step 2: Click on ‘Services & Support’ from the menu.
Step 3: Select ‘Services’.
Step 4: Select ‘Update address’.
Step 5: Attach the new address of communication proof and agree to the terms and conditions.
Step 6: Enter your mPIN.
Step 7: Once verified, the address against your credit card will be updated.
Here’s how you can update/change the address linked to your Axis Bank Credit Card account:
Via Axis Bank Mobile App:
Log in to the app.
Go to ‘Menu’.
Proceed to ‘Services & Support’.
Select ‘Services’.
Navigate to the ‘My Details’ section and select the ‘Update Permanent Address/Communication Address’ option.
Attach the related documents and click on ‘Update’.
Enter your mPIN to complete the process.
By visiting any Axis Bank Branch:
Visit the nearest branch and ask their executive to update the address.
You can visit the Axis Bank branch nearest to you with all the required documents and express your need to change your address or correspondence against your credit card. A bank representative would come to your assistance and you can initiate the process in person.
You can call the Axis Bank credit card helpline number and request the executive to initiate the process of updating your address change against your Axis Bank credit card. The number to call is 1860 419 5555 or 1860 500 5555.
The documents for Axis credit card address change verification are as follows:
Passport
Driving license
Voter ID card
NREGA issued job card, which has been duly signed by a state government officer and been duly signed by a state government officer
Aadhaar card
Form 60 or PAN card
Utility bills such as landline bills, gas connection bills, electricity bills, etc.
Municipal or property tax receipt
As an attempt to maintain cordial relations with customers, Axis Bank, from time to time, introduces special loyalty programs, promotional offers, and other benefits. If you are a student, you can avail exciting offers on Student Credit Cards. Usually, such information is conveyed using SMS, email, or postal service. In such a case, if your address of correspondence is not updated with the bank, you might fail to receive updates and information. Not updating your address can also create an obstacle in receiving critical bank documents such as statements, passbook, cheque book, etc. Therefore, updating your address of correspondence is critical so that you can enjoy convenient and hassle-free banking.
Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.
You can use either the mobile banking or netbanking facility to change the address on your Axis bank credit card online.
To change the address on your Axis bank credit card offline, you can either call customer care or visit the nearest Axis Bank branch.
The documents for address change verification are as follows:
Passport
Driving license
Voter ID card
NREGA issued job card which has been duly signed by a state government officer
Aadhaar card
Form 60 or PAN card
Utility bills such as landline bills, gas connection bills, electricity bills, etc.
Municipal or property tax receipt
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