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How to Block an Axis Bank Credit Card

Blocking your Axis Bank credit card can be done both online and offline. The methods include Axis Bank mobile bankingAxis Bank credit card netbanking, Axis Aha! (Virtual Assistant), website, SMS, branch visit, and customer care. You can opt for any of these methods and get your Axis Bank credit card blocked by following the steps mentioned below:

Block Axis Bank Credit Card Online

1) Axis Bank Credit Card Block via Axis Bank Website

  • Step 1: Visit the Support Page on the Axis Bank website.

  • Step 2: Choose the option that says ‘Block & Replace Your Debit/Credit Card’.

  • Step 3: Enter your mobile number registered with the Axis Bank credit card.

  • Step 4: Enter the OTP received on your mobile number.

  • Step 5: Select the credit card which needs to be blocked.

  • Step 6: Click on ‘Submit’.

 

Your credit card will be blocked as well as a request for replacement will be generated.

2) Axis Bank Card Block via Axis Aha!

  • Step 1: Click on the Axis Bank virtual assistant icon that says Axis Aha! on the webpage.

  • Step 2: Type ‘Block Card’ and send the message.

  • Step 3: Use your credentials to log in to your Axis Bank account or use your MPIN,

  • Step 4: Select the card you wish to block.

  • Step 5: Click on ‘Confirm’.

 

  • Step 6: Enter the OTP that you happen to receive at this stage on your mobile number.

 

 

This would authenticate your action and block the Axis Bank credit card.

3) Axis Bank Credit Card Block via Axis Mobile App

  • Step 1: Download the Axis Bank mobile app from the Google Play Store or the Apple App Store, register and log in.

  • Step 2: Go to ‘Menu’ and click on ‘Services & Support’.

  • Step 3: Click the option that says ‘Debit Cards: Block & Replace or Credit Cards: Block & Replace’.

  • Step 4: Select the credit card you wish to block.

  • Step 5: Click on ‘Block & Replace’.

4) Axis Bank Credit Card Block via Net Banking

  • Step 1: Go to the Axis Bank home page and use your credentials to log in to your Axis Bank netbanking account.

  • Step 2: Under Accounts, click on ‘My Credit Cards/My Debit Cards’.

  • Step 3: Hover over the option and click on the ‘Block card’ option.

  • Step 4: Enter all the requested details of your credit card.

 

  • Step 5: Enter the OTP received on your mobile number.

 

 

Once validated, your Axis Bank credit card will be blocked.

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Offline Axis Bank Credit Card Block Process

If you do not wish to have your Axis Bank credit card blocked via online channels, you can opt for the offline process using the Axis Bank card block number or SMS.

1) Call the Axis card block number

You can call the Axis Bank credit card block number at 1 860 500 5555 anytime and from anywhere to initiate the blocking or cancellation of your card. You can also call the Axis credit card customer care number to assist you if your Axis Bank credit card is lost.

2) Send an SMS to Axis Bank

You can also block your Axis Bank credit card by typing “BLOCK” followed by space and your credit card’s last four digits (Example: BLOCK 1234) and send it to 5676782 from your registered mobile number.

3) Visit the Axis Bank branch

Blocking a credit card can also be done by visiting the nearest Axis Bank branch and requesting a representative for assistance. Post verification of your identity, the representative would initiate the credit card block process.

Disclaimer

Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.

FAQs on Block Axis Bank Credit Card

What to do if an Axis Credit Card is lost?

If an Axis Bank card is lost, it is vital to initiate the Axis card block process immediately. You can block Axis credit cards through online and offline channels. These include: Axis Bank Website, Axis Virtual Banking Assistant Axis Aha!, Axis Mobile App, Axis Internet Banking, and Axis Bank Customer Care.

How can I block my Axis Bank credit card?

Blocking your Axis Bank credit card can be done online and offline via Axis Bank Website, Axis Virtual Banking Assistant Axis Aha!, Axis Mobile App, Axis Internet Banking, Axis Bank Customer Care, Axis Bank SMS, and branch visit.

Is it possible to block an Axis Credit Card for a short period of time?

Yes, Axis credit card block can be done temporarily for a short period of time as well.

How can I unblock my blocked Axis Credit Card?

Did you lose or misplace your Axis Bank Credit Card and thereby temporarily blocked it? Confused about how to unblock your Axis Bank Credit Card? Follow these ways and you’re good to go - 

  • All you need to do is visit the closest branch of Axis Bank. State the number of your bank account and other necessary information of the blocked credit card as asked.
  • You can also choose to call the customer care executive of Axis Bank to request them to unblock your Axis bank credit card. You will be required to disclose certain details to verify your card and that’s it; your credit card will now be unblocked.

What to keep in mind when blocking an Axis Bank credit card?

It is vital to keep a few things in mind before you block your Axis credit card:

  • Keep relevant details and documents related to your Axis Bank credit card, like credit card number, registered mobile number, date of birth, etc., ready with you before calling the customer helpline

  • Use your registered mobile number to contact the customer care helpline

  • In case of theft/ misplacement, you are required to file an FIR and forward a copy of the same to the Bank 

Does closing an Axis credit card affect credit score?

Yes. Closing a credit card would reduce your available credit limit. If you do not reduce your spending at par with the reduced credit limit, you can end up overspending on the card, consequently bringing down your credit score over time.

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