Axis Bank Mobile Banking

With the simple download of the Axis Bank Mobile Banking app, customers can avail over 100+ features and services without having to visit the bank personally. If you own an Axis Bank credit card and have not availed the mobile banking or the Axis Bank phone banking facility, you can call on the following toll-free number or send an SMS via your registered number to start the process:

• Axis Mobile Banking toll-free number: +91 84229 92272

• Domestic Customers: SMS “MBANK” to 56161600

• NRI Customers: SMS “MBANK” to +91 86910 00002

To register for Axis Bank phone banking or mobile banking facility, you first have to register your mobile number with Axis Bank. Once your mobile number is successfully registered, follow the below-mentioned steps for Axis Bank Mobile banking registration:

Download the Axis Mobile Banking app via the app store or send an SMS to 56161600 with the message “MBANK” to get the app download link.

OR

• Step 1: Call on the Axis Bank phone banking toll-free number at +91 84229 92272 through your registered mobile number to get the link for Axis Bank mobile banking activation.

• Step 2: Once the Axis mobile banking app download is complete, click on ‘Login’. A pop-up window will appear to confirm your mobile number registered with the bank. Click on ‘Proceed’ after confirming the number.

• Step 3: Next, create your 6-digit mPIN for security and click on ‘Proceed’ to add your username.

• Step 4: You will be redirected to the ‘Terms and Conditions’ page. Once you read through them, click on ‘Continue’.

• Step 5: You will be redirected to your Axis mobile net banking dashboard.

• Step 6: To complete your registration, authenticate with the one-time password sent to your registered mobile number and click on ‘Proceed’.

Once you have activated your mobile banking account, the next step would be your Axis Mobile Banking login. Follow the below-mentioned steps to log in to your mobile banking account every time you want to transact:

• Step 1: Open the Axis Bank mobile banking app on your phone.

• Step 2: Enter your 6-digit mPIN.

• Step 3: Upon successful password verification, you can login to your Axis Bank mobile net banking account.

An mPIN is a 6-digit number that is crucial to carry out transactions using Axis Bank phone banking or mobile banking. It is important that you keep changing your mPIN from time to time as a security measure. The steps to change Axis Bank mPIN are:

• Step 1: Open the Axis Bank mobile application on your device.

• Step 2: Go to the ‘Settings’ option.

• Step 3: Select ‘Change mPIN’.

• Step 4: Enter your existing mPIN and the new mPIN you want to set.

• Step 5: Click on ‘Confirm’.

In case you forget your mPIN, you can follow the below steps:

• Step 1: Open your Axis bank mobile banking login page.

• Step 2: Click on ‘Forgot mPIN’.

• Step 3: You will be redirected to a page where you must verify a few details.

• Step 4: Once the verification is complete, you can proceed to create a new mPIN.

The Axis Bank mobile banking facility lets you access/avail the following banking-related services:

 1. View:

• Account and deposits

• View and download mini statement

• Property Search

 2. Pay/Recharge:

• Funds transfer

• PPF account

• DTH/mobile recharge

• Electricity/gas/telephone bill payment

• Book movie tickets

 3. Enquiry or Request:

• Loan account enquiry

• Forex services

• Check RD/loan interest rates

• New cheque book

 4. Miscellaneous:

• Block credit card

• Stop processing of cheque

• Make investments

• Contact customer care

• Manage payees

• Other banking services

• Step 1: Open the Axis Mobile Banking application on your phone and login.

• Step 2: Go to the dashboard and select ‘Fund Transfer’. Authenticate your one-time password and click on ‘Proceed’.

• Step 3: Enter your Axis bank account credentials. You will be prompted to enter your mPIN number.

• Step 4: Next, you will see the option to transfer funds to ‘Your Account’, ‘Axis Bank Customer’, ‘Other Bank Customer’, ‘Mobile Payee’, and ‘Transfer Using UPI ID’. Choose the fund transfer option of your preference and proceed.

• Step 5: An OTP will be sent to your registered mobile number to authenticate the transaction. Enter the OTP and click ‘Continue’.

• Step 6: Enter details such as the amount to be transferred, payee name, payee account number, etc.

• Step 7: Review the details and click on ‘Confirm’.

• Step 8: Enter your m-PIN to confirm the transfer.

Once the transaction is processed, a success message will be displayed on the screen along with all the transaction details

If you wish to get instant replies to your queries or grievances regarding your Axis Bank credit card, you can use the bank’s WhatsApp banking service. You can quickly get to know various details of your credit card such as the last statement balance, your total unbilled outstanding amounts, the due date of bill payment, and more by simply sending a WhatsApp message from your registered mobile number. 

To make use of the Axis Bank WhatsApp banking service, all that you need to do is initiate a chat on the app by sending ‘Hi’ to 7036165000. You will be displayed a list of services that you can make use of. One of the many advantages of this WhatsApp banking service is that it is completely encrypted, safe, and available for use 24/7. 

If you’re planning on using the Axis Mobile Banking service, there are a few things that you should do and a few that you don’t. Here’s a quick overview of what they are.

Things You Should Do

• Always ensure that your smartphone is secured by biometrics, PIN, password, or an unlock pattern that’s known only to you.

• Choose a password that’s a mix of special characters, alphabets, and numerals. 

• Change your PIN, password, or unlock pattern on a periodic basis. 

• Report the loss of your phone to the bank as well as the nearest police station as soon as possible. 

Things You Shouldn’t Do 

• Refrain from using the Axis Mobile Banking service in a hurry since there’s a high chance of entering the wrong details. 

• Do not share any confidential banking information to anyone including the bank officials. 

• Other than the Axis Mobile Banking app, do not enter any of the details used to log into the application anywhere else. 

• Immediately report the change in your mobile phone number to the bank without any undue delay.  

Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.