How to Close Axis Bank Credit Card

Closing your Axis Bank Credit Card is a straightforward process, but it’s important to understand the steps and requirements to ensure a smooth experience. Whether you choose to close the card due to a change in financial needs or avoid annual fees, you must first clear any outstanding dues. The bank will not let you cancel the Axis Bank Credit Card if you have any unpaid balance.  

Follow any of the below methods to cancel your credit card with the bank. 

Axis Bank Credit Card Cancellation Online Process

1. Visit the Axis Bank’s official website and navigate to the Web-Chat page

2. Enter your registered email ID, mobile number with country code, and the captcha code 

3. Click on the ‘Start Chatting’ button

4. Enter the OTP sent to your email address or phone number

5. Enter the captcha code and select ‘

6. Choose the customer ID and click on ‘Proceed’

7. An agent from the bank will connect with you

8. Specify that you want to cancel the Axis Bank Credit Card

9. Follow the process specified by the agent to to complete the cancellation process

    

Axis Bank Credit Card Cancellation Offline Process

Contact Customer Care

Dial any one of these customer support numbers from your registered mobile number to cancel your card: 

• 1860 419 5555

• 1800 103 5577

• 1860 500 5555

Visit the Branch

You can also close your credit card account by physically visiting the nearest bank branch. For this, contact a representative and inform them that you want to cancel your credit card. Provide the identity documents and follow the instructions to cancel your card.

Consider certain factors before initiating the closure to ensure a smooth transition and avoid potential pitfalls.

• Credit Card Bill Payments

If there is an outstanding balance, make sure to settle it completely before you proceed with the cancellation. Axis Bank offers convenient online payment options to help you clear your credit card balance.

• How Long You Have Used It

The age of your credit card contributes to your credit score. Closing an old card may impact your credit history negatively by reducing the average age of your credit accounts.

• Payments Linked to Your Card

Check if any recurring payments, such as subscriptions or utility bills, are linked to your credit card. Make necessary changes to avoid any inconvenience while closing the account.

• Redeem Reward Points

If your card has accumulated reward points, make sure to redeem them before you begin the cancellation process. Any unredeemed rewards will be lost once you cancel the card.

Reference of all T&C necessarily refers to the terms of the Partners as regards to pre-approved offers and loan processing time amongst other conditions.