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Know Your Credit Card’s Application Status

Applying for a credit card is just the first step towards enjoying the benefits of the card. It is important to check if your application is on hold, rejected, or approved, to take the necessary steps.

You can easily track the status of your application online or offline. Simply use your application reference number, date of birth, or application form number along with your registered mobile number. Keeping updated helps you take a call on whether you need to get in touch with the customer care team or apply for a different credit card. 

How to Track Your HDFC Bank Credit Card’s Application Status Online

Follow these simple steps to check the HDFC Bank credit card’s status online via net banking:

  1. Visit the official website of HDFC Bank

  2. Navigate to the ‘Credit Cards’ section and find the ‘Track your Credit Card’ option

  3. On the page, click on the link that allows you to track the application status

  4. You will be redirected to a new page

  5. Provide your mobile number

  6. Enter the Application Reference Number/Application Form Number/Birth date

  7. Enter the displayed code and click on ‘Submit’ to get the application status

 

 

Once your HDFC Bank credit card application is approved, you will receive an Air Waybill number via SMS or through a letter sent to your registered address. You can use this number to track the credit card application in the following manner:

  1. Go to https://leads.hdfcbank.com/applications/misc/trackcc/TrackBill.asp

  2. Provide the Air Waybill Number

  3. Click ‘View Details’ to find the dispatch status of your HDFC Bank credit card

 

Note: This option only works if the bank approves your credit card application and ships your credit card. In the event that your application is still under review, you can only use the first method to check the status of the credit card.

How to Track Your HDFC Bank Credit Card’s Application Status Offline

You can also track the status offline by calling the bank’s customer care team, visiting the nearest branch or using the SMS banking facility. Here are the steps:

Customer Care

  1. Contact the bank's customer care team at 1860 267 6161 or 1800 202 6161

  2. Provide the required information for identification

  3. The representative will check the system and provide you with the current status of your application

SMS Facility

  1. Reach out to HDFC Bank’s customer care team through SMS

  2. If you are registered for SMS Banking, send an SMS with the respective code to the number 7308080808

  3. You will receive the information on your registered mobile number through SMS

 

Note that HDFC Bank sends SMS alerts once they dispatch your credit card. These alerts include details about the courier, delivery agent, and the tracking number.

Branch Visits

  1. Go to a nearest HDFC Bank branch 

  2. Reach out to a customer care representative and request the status

  3. The representative will check the system and provide information regarding your card’s application status

  4. Note that you may have to provide your application number for the team to fetch the details

Understanding Your HDFC Bank Credit Card Application Status

While tracking the current HDFC Bank credit card application status, you may come across certain terms. It is crucial to know how to decode these to understand the status of your application. 

 

Check out the table below to find out the meanings of various HDFC Bank credit card status updates.

Application Status

Meaning

In-progress

It means that your HDFC Bank credit card application is under review, and the final decision is pending.

On Hold

It means the bank requires more information to evaluate your application. This could happen when there are discrepancies in the information provided.

Approved

It means that the bank duly approved your credit card application and is in the process of dispatching the card.

Dispatched

It means that your credit card has been couriered to your registered address. Tracking the shipment can help you estimate the delivery date.

Rejected

It means that your HDFC Bank credit card application did not get approval from the bank during the review. You may need to contact the bank and understand the details, in order to reapply.

No Records Found

It means that the information you entered was incorrect. You can try refreshing the page and entering the correct details. Contact the bank’s customer care number for further clarity.

In case your application is rejected, you can contact the bank’s customer care to find out the exact reason. Either you can wait for 6 months before filing a fresh application or apply for another credit card that you qualify for.

Frequently Asked Questions

Why did HDFC Bank reject my credit card request?

Your HDFC Bank credit card application may be rejected due to many reasons like:

  • Low credit score

  • Income instability

  • Multiple unpaid EMIs


You can visit a branch or call customer care to seek guidance and understand the reason behind the rejection.

How to check my HDFC Bank credit card application status if I have misplaced my application reference number?

There are alternative options available to check your HDFC Bank credit card application status. You can track it using your application form number or birth date.

How many days does it take to get approval on an HDFC Bank credit card application?

HDFC Bank generally takes around a couple of working days to process your credit card application.

When can I check my HDFC Bank credit card application status?

When you successfully submit your application, you will get a reference number. You can use it to check your application status post 2-3 days.

Can I check my HDFC Bank credit card application status without a reference number?

Yes, you can check your application status even without a reference number. You can use the application form number or your date of birth to check your card’s application status.

What details are required to check HDFC Bank credit card application status?

To check your HDFC Bank credit card application status, you need either:

  • Registered mobile number 

  • Application reference number/Application form number/Birth date

I am unable to use the Internet. How can I find out the status of my HDFC Bank credit card application?

You can check your HDFC Bank credit card application status even if you do not have access to the Internet. Simply call the HDFC Bank toll-free number 1800 1600 or 1800 2600 from your registered mobile number. 


Once you connect with a bank representative, provide the required details to get a status update. Alternatively, you can also visit an HDFC Bank branch to know your credit card status.

Why is my HDFC Bank credit card application status under review?

Once you apply for an HDFC Bank credit card, the bank will review your application and the accompanying documentation. This process may take a few days. During this time, your HDFC Bank credit card application status may show up as ‘In Progress’ or ‘Under Review’. 


You can check the status once again after a few days to see if there has been any change.

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