Eager to start using your credit card from HDFC Bank? Stay updated by checking your HDFC Bank credit card’s application status with ease.
Applying for a credit card is just the first step towards enjoying the benefits of the card. It is important to check if your application is on hold, rejected, or approved, to take the necessary steps.
You can easily track the status of your application online or offline. Simply use your application reference number, date of birth, or application form number along with your registered mobile number. Keeping updated helps you take a call on whether you need to get in touch with the customer care team or apply for a different credit card.
Follow these simple steps to check the HDFC Bank credit card’s status online via net banking:
Visit the official website of HDFC Bank
Navigate to the ‘Credit Cards’ section and find the ‘Track your Credit Card’ option
On the page, click on the link that allows you to track the application status
You will be redirected to a new page
Provide your mobile number
Enter the Application Reference Number/Application Form Number/Birth date
Enter the displayed code and click on ‘Submit’ to get the application status
Once your HDFC Bank credit card application is approved, you will receive an Air Waybill number via SMS or through a letter sent to your registered address. You can use this number to track the credit card application in the following manner:
Go to https://leads.hdfcbank.com/applications/misc/trackcc/TrackBill.asp
Provide the Air Waybill Number
Click ‘View Details’ to find the dispatch status of your HDFC Bank credit card
Note: This option only works if the bank approves your credit card application and ships your credit card. In the event that your application is still under review, you can only use the first method to check the status of the credit card.
You can also track the status offline by calling the bank’s customer care team, visiting the nearest branch or using the SMS banking facility. Here are the steps:
Contact the bank's customer care team at 1860 267 6161 or 1800 202 6161
Provide the required information for identification
The representative will check the system and provide you with the current status of your application
Reach out to HDFC Bank’s customer care team through SMS
If you are registered for SMS Banking, send an SMS with the respective code to the number 7308080808
You will receive the information on your registered mobile number through SMS
Note that HDFC Bank sends SMS alerts once they dispatch your credit card. These alerts include details about the courier, delivery agent, and the tracking number.
Go to a nearest HDFC Bank branch
Reach out to a customer care representative and request the status
The representative will check the system and provide information regarding your card’s application status
Note that you may have to provide your application number for the team to fetch the details
While tracking the current HDFC Bank credit card application status, you may come across certain terms. It is crucial to know how to decode these to understand the status of your application.
Check out the table below to find out the meanings of various HDFC Bank credit card status updates.
Application Status |
Meaning |
In-progress |
It means that your HDFC Bank credit card application is under review, and the final decision is pending. |
On Hold |
It means the bank requires more information to evaluate your application. This could happen when there are discrepancies in the information provided. |
Approved |
It means that the bank duly approved your credit card application and is in the process of dispatching the card. |
Dispatched |
It means that your credit card has been couriered to your registered address. Tracking the shipment can help you estimate the delivery date. |
Rejected |
It means that your HDFC Bank credit card application did not get approval from the bank during the review. You may need to contact the bank and understand the details, in order to reapply. |
No Records Found |
It means that the information you entered was incorrect. You can try refreshing the page and entering the correct details. Contact the bank’s customer care number for further clarity. |
In case your application is rejected, you can contact the bank’s customer care to find out the exact reason. Either you can wait for 6 months before filing a fresh application or apply for another credit card that you qualify for.
Your HDFC Bank credit card application may be rejected due to many reasons like:
Low credit score
Income instability
Multiple unpaid EMIs
You can visit a branch or call customer care to seek guidance and understand the reason behind the rejection.
There are alternative options available to check your HDFC Bank credit card application status. You can track it using your application form number or birth date.
HDFC Bank generally takes around a couple of working days to process your credit card application.
When you successfully submit your application, you will get a reference number. You can use it to check your application status post 2-3 days.
Yes, you can check your application status even without a reference number. You can use the application form number or your date of birth to check your card’s application status.
To check your HDFC Bank credit card application status, you need either:
Registered mobile number
Application reference number/Application form number/Birth date
You can check your HDFC Bank credit card application status even if you do not have access to the Internet. Simply call the HDFC Bank toll-free number 1800 1600 or 1800 2600 from your registered mobile number.
Once you connect with a bank representative, provide the required details to get a status update. Alternatively, you can also visit an HDFC Bank branch to know your credit card status.
Once you apply for an HDFC Bank credit card, the bank will review your application and the accompanying documentation. This process may take a few days. During this time, your HDFC Bank credit card application status may show up as ‘In Progress’ or ‘Under Review’.
You can check the status once again after a few days to see if there has been any change.