You can expect prompt assistance and expert guidance by contacting the customer card team assigned to your specific LIC credit cards.
If you’re looking to contact LIC’s credit card customer care team you can email LIC Card or send a letter by post. If you want to use other ways to reach the support team, contact the issuing bank instead. LIC Card offers credit cards in partnership with three banks:
Axis Bank
IDFC First Bank
IDBI Bank
By contacting the respective customer care teams, you can resolve any query relating to payments, transactions, card blocking, and more. These banks provide both offline and online channels to contact the customer support team.
Whether it's a simple inquiry or a pressing issue, you can rely on accessible channels to resolve queries related to LIC credit cards. These include:
By calling on the credit card customer care number
Through SMS banking
Through WhatsApp banking
Through Netbanking
By writing an email
Through post
The exact service(s) you can access depends on the LIC credit card you have.
The customer care team of the partner bank can assist you with everything related to your credit card. Be sure to have important details ready when you call these credit card customer care numbers through your registered mobile number.
See the contact details based on the specific LIC credit card in the table below:
Credit Card |
Customer Care Numbers |
LIC Signature Credit Card/LIC Platinum Credit Card |
|
LIC Classic Credit Card/LIC Select Credit Card |
1800 10 888 (24x7 helpline) |
LIC Eclat Credit Card/LIC Lumine Credit Card |
|
LIC’s credit card customer care also extends to quick assistance via the WhatsApp Banking service. This method is secured by end-to-end encryption. Based on your credit card, these are the numbers you connect with through WhatsApp to access credit card-related services:
Credit Card |
WhatsApp Banking Number |
LIC Signature Credit Card / LIC Platinum Credit Card |
7036165000 |
LIC Classic Credit Card / LIC Select Credit Card |
95555 55555 |
LIC Eclat Credit Card / LIC Lumine Credit Card (Queries related to offers) |
88600 45678 |
As a cardholder, you also have access to a convenient SMS service to quickly access key information. Depending on which card you have, here are the SMS banking details:
For SMS services, you can send a message using your registered mobile number to the following numbers:
+91 9951860002
56161600
Below are the keywords you can use, with an example assuming the last 4 digits of your mobile number are 9075.
Keyword |
Example |
Details |
ADREMOVE<last 4 digits of credit card number> |
ADREMOVE 9075 |
Helps you deactivate auto debit on an Axis Bank credit card |
AVAILBAL<last 4 digits of credit card number> |
AVAILBAL 9075 |
Helps you get the available balance limit on your credit card |
CARDBAL<last 4 digits of credit card number> |
CARDBAL 9075 |
Helps you know the outstanding balance on your credit card |
LASTPAY<last 4 digits of credit card number> |
LASTPAY 9075 |
Gives you the details of the last payment you made for your credit card with the amount and the date |
CLE<last 4 digits of credit card number> |
CLE 9075 |
Informs you of the availability of a credit limit increase on your Axis Bank credit card |
CUSTIDCC<last 4 digits of credit card number> |
CUSTIDCC 9075 |
Provides you the customer ID linked to your credit card |
BLOCK<last 4 digits of credit card number> |
BLOCK 9075 |
Let’s you block your credit card |
You can choose to contact the LIC Cards via email. You can send an email to lic-creditcard@licindia.com and share your concern along with the necessary details. Alternatively, you can access email support based on the credit card you have:
Credit Card |
Email ID |
LIC Signature Credit Card/LIC Platinum Credit Card |
creditcards@axisbank.com |
LIC Eclat Credit Card/LIC Lumine Credit Card |
|
You can also contact LIC Card through post. Send a letter to the given postal addresses:
Corporate Office: Delhi
LIC Cards Services Limited Registered Office: Jeevan Prakash, 6th Floor, 25, K.G. Marg, New Delhi-110001
You can register your inquiry, complaint, or suggestion on the LIC Cards website. Click on the ‘GRIEVANCE AND REDRESSAL’ tab on the home page and select the option to proceed online.
To ensure a swift resolution, provide the following details:
Your full name
Your credit card number
Your contact details (address, telephone number, and email)
Transaction reference number or Complaint ID, as applicable
The escalation process of the grievance redressal mechanism differs based on the issuing bank. Follow the steps listed on the official websites.
You can reach out to LIC Card’s credit card customer care team via email to block your card, get your available credit limit, and more.
Here are the toll-free numbers you can contact for concerns about your LIC credit cards:
LIC Signature Credit Card/LIC Platinum Credit Card
1 - 800 - 103 - 5577 (Toll-free)
LIC Classic Credit Card/LIC Select Credit Card
1800 10 888 (24x7 Helpline)
LIC Eclat Credit Card/LIC Lumine Credit Card
1 - 800 - 425 - 7600 (Toll-free 24x7 helpline)
You can call the issuing bank’s helpline number to know how to redeem your LIC credit card reward points.
If you notice any unauthorised transactions or suspect fraudulent activity on your LIC credit card, immediately contact the customer care team to report the issue and initiate the necessary steps to secure your account.
To request a replacement for a lost or stolen LIC credit card, contact the issuing’s bank via call, email, or WhatsApp services. They will guide you through the process of blocking the old card and issuing a new one.
The issuing bank’s customer care can assist you with inquiries regarding your credit card statement, transaction history, and any discrepancies.