Contact the customer support team of Punjab National Bank (PNB) for all your credit card-related queries and complaints.
PNB’s dedicated customer support team provides you with assistance with all your credit card inquiries. You can get information about anything related to your card, from the credit limit to reward redemption, and more.
The PNB credit card customer care team can also help if you have queries about billing or need help with lost or stolen cards.
The bank’s customer support team provides quick assistance to ensure you enjoy a seamless experience while using your credit card. The following are the details of PNB credit card customer care services:
Customer Care Contact Channels |
Description |
24X7 Helpline |
1800 180 2345 or 0120 – 4616200 |
Send ‘Hi’ to 9264092640 |
|
Postal Address |
PNB, Credit Card Processing Centre, 3rd Floor, Rajendra Bhawan, Rajendra Place, New Delhi – 110008 |
SMS |
Send applicable code to 70922 00200 |
For any inquiries related to your credit card, you can reach out to the bank’s customer care by calling their toll-free number. The PNB credit card customer care number with no applicable charges is 1800 180 2345.
Note that you can contact this helpline number anytime, as it is available round the clock.
In case of queries or complaints, you can also reach out to the PNB’s circle officers. Check out the contact details of below:
Circle |
Contact No. |
Address |
Agartala |
0381-2315928 |
Durgabari Road, Agartala Email ID: coagartala@pnb.co.in |
Agra |
0562-2851336 |
1-2, Raghu Nath Nagar, M.G. Road, Agra 282002 Email ID: coagr@pnb.co.in |
Ahmedabad |
079 2658 3958 |
Gujarat Bhavan, 6th Floor, Opp. MJ Library, Ellis Bridge, Ashram Road, Ahmedabad – 380006 Email ID: coahm@pnb.co.in |
Aligarh |
- |
Punjab National Bank, Circle Office, Sai Vihar, Opp Madan Palace, Talaspur Kalan, Ramghat Road, Aligarh, UP, PIN Code – 202002 Email ID: coaligarh@pnb.co.in |
Alwar |
0144-2700858 |
Aerodram Road, 29 Naru Marg, Harshil Tower, Alwar Email ID: coalw@pnb.co.in |
Amritsar |
0183-2894262, 0183-2565281 |
Second Floor, SCO 52 & 53, Ranjeet Avenue D Block, Amritsar – 143001 Email ID: coasr@pnb.co.in |
Arrah |
- |
East Ramha Maidan Road Ara Sadar Email ID: coara@pnb.co.in |
Aurangabad (Bihar) |
- |
Dwarka Complex, 1st Floor, Old G T Road, Opp Anugrah Narayan Memorial College, Aurangabad Email ID: coaurangabad@pnb.co.in |
Ayodhya (Faizabad) |
05278-244370 |
Acharya Narendra Dev Nagar, Behind Deva Hospital, Near Kohinoor Palace, Reedganj, Faizabad, PIN – 224001 Email ID: cofzd@pnb.co.in |
Baleswar |
06782-358330 |
C/C PNB Branch Office, ITI Chhak, Nayabazar, Balasore Email ID: cobls@pnb.co.in |
Bangalore |
080-25584509 |
Punjab National Bank, Co-Bangalore East, 26-27, M G Road, Raheja Towers, Bangalore, Karnataka-560001 Email ID: cobangaloreeast@pnb.co.in |
Bardhman |
0342-2646327 |
Sree Durga Market, G.T. Road, 2nd Floor, Police Line Bazar, Bardhman – 713103 Email ID: cobur@pnb.co.in |
Bareilly |
0581-2530440 |
Circle Office, Punjab National Bank, 1st Floor, C-18/B, Deen Dayal Puram Bareilly, Uttar Pradesh PIN Code – 243122 Email ID: cobar@pnb.co.in |
Berhampur (Ganjam) |
0680-2999866 |
At-Siva Arcade, 2nd Floor Tata Benz Square Berhampur, Pin- 760001 District - Ganjam, Odisha Email ID: cobhm@pnb.co.in |
Bhagalpur |
- |
Naulakha Apartment Opp Dig Office S N Singh Road, Badi Khanjarpur, Distt Bhagalpur Email ID: cobhagalpur@pnb.co.in |
Bharatpur |
05644-222012 |
Co: Bharatpur, Super Bazar, Bharatpur, 321001 Email ID: cobpr@pnb.co.in |
Bhatinda |
0164-2250414 |
Plot No 445, Near Dadi Potti Park, Model Town Phase-3 Bathinda Email ID: cobtd@pnb.co.in |
Bhopal |
0755-2553217 |
PNB House, Ground Floor, 1, Arera Hills, Jail Road, Bhopal-462011 Email ID: cobpl@pnb.co.in |
Bhubaneshwar |
0674-2918801 |
2nd floor, PLOT NO A-32, Kharvel Nagar, Bhubaneswar – 751001 Email ID: cobbsr@pnb.co.in |
Biharsharif |
- |
Punjab National Bank, Circle Office, Ramchanderpur, Biharsharif – 803101 Email ID: coptb@pnb.co.in |
Bijnor |
01342-297490 |
Near Pind Baluchi Restaurant, Bairaj Road, Bijnor – 246701 Email ID: cobijnor@pnb.co.in |
Bikaner |
0151-2230063 |
A17, Khatod Mansion, Kanta Mansion, Kanta Khaturia, Bikaner Rajasthan 334001 Email ID: cobikaner@pnb.co.in |
Bilaspur |
07752-412659 |
Near Pallav Bhawan, Ring Road No. 2a-48, Gaurav Path, Bilaspur Email ID: cobilaspur@pnb.co.in |
Bokaro |
0654-2231901 |
Sector 4, City Centre, Bokaro Steel City, Punjab National Bank, Bokaro Steel City Email ID: cobok@pnb.co.in |
Bulandshahr |
05732-283501 |
PNB Circle Office, Yamunanagar, Bulandshahr, U.P. – 203001 Email ID: cobsr@pnb.co.in |
Champaran (Motihari) |
06252-240940 |
Ujjawal Complex, Above V Bazar, Main Road, Chandmari Chowk, Motihari Email ID: cochamparan@pnb.co.in |
Chandigarh |
0172-2709678 |
SCO 31-42, Sector 17 B, Bank Square, Chandigarh – 160017 Email ID: cochd@pnb.co.in |
Chennai |
044 28502001 |
No 769, Spencer Plaza, Anna Salai Chennai-600002 Email ID: cochn@pnb.co.in |
Coimbatore |
0422-2238802 |
179, Kandha Enclave, Sarojini Street, Ramnagar, Coimbatore 641009 Email ID: cocoim@pnb.co.in |
Cuttack |
0671-2586009 |
1st Floor, Konark Centre, Plot No-766, NH-16, Telengapentha, Cuttack -754001 Email ID: coctc@pnb.co.in |
Darbhanga |
- |
GM Road Darbhanga Email ID: codar@pnb.co.in |
Dehradun |
0135-2710107 |
1, Paltan Bazar, Dehradun Email ID: codehraduneast@pnb.co.in |
Dharamshala |
01892-225134 |
Near Red Cross Society, Kacheheri, Dharamshala. PIN – 176215 Email ID: codml@pnb.co.in |
Dibrugarh |
0373-2326330 |
UBI Building, R K Bordoloi Path, Dibrugah Email ID: codibrugarh@pnb.co.in |
Durgapur |
0343-2570017 |
2nd Floor, Galeria Market, Nachan Road, Benachiry, Opp. Jolkhabar Gali, Durgapur – 713213 Email ID: codurgapur@pnb.co.in |
East Delhi |
011-45544701 |
Opp. Nirman Vihar Metro Station, Laxmi Nagar, Scope Tower (Eubi Building), New Delhi – 110092 Email ID: coeastdelhi@pnb.co.in |
Ernakulam |
0484-2384622 |
40/1461 Market Road, Ernakulam Email ID: coekm@pnb.co.in |
Etawah |
- |
KKM Complex, Katra Shamsher Khan, Near Mahindra and Ford Car Showroom, Takia, Etawah Email ID: coetawah@pnb.co.in |
Fazilka |
- |
(1st Floor BC: Fazilka Main) Abohar Road, Fazilka Email ID: cofazilka@pnb.co.in |
Gaya |
- |
RJ Palace, Rai Kasi Nath More, Swarajpuri Road, Gaya – 823001 Email ID: cogya@pnb.co.in |
Ghaziabad |
0120-2753104 |
Kj-13, Kavi Nagar, Ghaziabad – 201002 (Existing Circle Of EOBC) Email ID: coghaziabad@pnb.co.in |
Gorakhpur |
0551-2205046 |
Near Nagalia Hospital, Alhadpur, Gorakhpur – 273001 Email ID: cogorakhpur@pnb.co.in / chgorakhpur@pnb.co.in |
Gurugram |
0124-4126379 |
Ground Floor, Plot No. 05, Institutional Area, Sector - 32, Gurugram 122001 Email ID: chgurugram@pnb.co.in |
Guwahati |
0361-3517992 |
Nilgiri Mansion, G.S.Road, Bhangagarh, Guwahati – 781005 Email ID: coguw@pnb.co.in |
Gwalior |
0751-2430037 |
C7, VATSAL Mansion, City Centre, Gwalior, MP-474011 Email ID: cogwl@pnb.co.in |
Haldwani |
- |
PNB Circle Office Haldwani, Near White Hall School, Uncha Pull (263139) Email ID: cohaldwani@pnb.co.in |
Hamirpur |
01972-222349 |
New Road, Hamirpur, Near Bus Stand Hamirpur (HP) – 177001 Email ID: cohmr@pnb.co.in |
Hanumangarh |
01552-268767 |
Circle Office Hanumangarh, Goyal Tower,3rd Floor, Opp Old Ashish Theater, Jn Town Road, Hanumangarh Jn 335512 Email ID: cohanumangarh@pnb.co.in |
Haridwar |
01334-233933/234469 |
PNB Circle Office, Sector-4, Bhel, Haridwar, (249403) Email ID: cohrd@pnb.co.in |
Hisar |
- |
ITI Chowk Dabra Road Hisar – 125005 Email ID: cohsr@pnb.co.in |
Hooghly |
033-26523394 |
23a, Rai M.C Lahiri Bahadur Street, Serampore (Near Railway Station), Dist- Hooghly, PIN – 712201 Email ID: cohooghly@pnb.co.in |
Hoshiarpur |
01882-505252, 505299, 505297 |
Chandigarh Road, 1st Flr., Improvement Trust Bldg. Near Mini Secretariat, Hoshiarpur Email ID: cohsp@pnb.co.in |
Hubli |
0836-2335115 |
R S No.98/4, Krishnapur Village, 3rd Floor, Centrum Mall, Gokul Road, Hubli – 580030 Email ID: cohubli@pnb.co.in |
Hyderabad |
040-23243080 |
Regency Plaza, First Floor, Plot No.3, H.No.7-1.450/Rp/3/1/A, Maithrivihar Area, Ameerpet, Hyderabad, Telangana – 500016 Email ID: cohyd@pnb.co.in |
Imphal |
- |
Email ID: coimphal@pnb.co.in |
Indore |
0731-4224022 |
20, Sneh Nagar, Main Rd, Indore – 452001 Email ID: coind@pnb.co.in |
Jabalpur |
0761-2403229 |
1227, Shaleen House, Napier Town, Jabalpur – 482001 Email ID: cojbp@pnb.co.in |
Jaipur - Ajmer |
0141-2716502 |
2nd Floor, 2, Nehru Place, Tonk Road, Jaipur 302015 Email ID: coajmer@pnb.co.in |
Jaipur - Sikar |
01572-270735 |
1st Floor, Kisan Bhawan, Krishi Upaj Mandi Samiti, Jaipur Road, Sikar 332001 Email ID: cosikar@pnb.co.in |
Jalandhar |
0181-4697616, 4697601 |
Civil Lines, Opp Nehru Garden, Jalandhar, Punjab – 144001 Email ID: cojal@pnb.co.in |
Jammu |
0191-2471979 |
Gupta Tower, First Floor, Bahu Plaza Jammu – 180012 Email ID: cojk@pnb.co.in |
Jhansi |
0510-2321619 |
Jhalkaribai Complex, Kanpur Road Jhansi, PIN – 284128 Email ID: cojha@pnb.co.in |
Jind |
01681-245593 |
Bays 1-4, District Shopping Centre, Urban Estate, Sector 10, Jind Email ID: cojind@pnb.co.in |
Jodhpur |
0291-2439069 |
Chopasani Road, 802, Angira Darpan, Jodhpur Email ID: cojdh@pnb.co.in |
Jorhat |
0376-2304126 |
Babupatty, Jorhat – 785001 Email ID: cojorhat@pnb.co.in |
Kanpur City |
- |
59/29, Bihana Road, Kanpur (UP) – 208001 Email ID: cokan@pnb.co.in |
Kapurthala |
01822-501811 |
Near Satnarain Mandir, PNB House, Kapurthala Email ID: cokpt@pnb.co.in |
Karnal |
0184-2269618 |
Bay 21-22, Sector-12, Urban Estate, Karnal, PIN – 132001 Email ID: coknl@pnb.co.in |
Katihar |
- |
Dr. Rajendra Prasad Path, Above Bata Showroom, Katihar Email ID: cokatihar@pnb.co.in |
Kharagpur |
032-22261200 |
BE-1 Bidhan Nagar, Station Road, Near Mahuya Cinema, Midnapore – 721101 Email ID: cokharagpur@pnb.co.in |
Kolhapur |
0231-2524014 |
1182/17, Ground floor, Rajarampuri, 4th Lane, Takala, Kolhapur – 416008 Email ID: cokolhapur@pnb.co.in |
Kolkata - North |
- |
DD 11, Eastern Metropolitan Bypass Road, Sector – 1, Salt Lake, Near Tantuj Bhawan Pin Code – 700064 Email ID: cokolkatanorth@pnb.co.in |
Kolkata - South |
- |
United Tower, 9th Floor, Hemantabasu Sarani, Kolkata – 700001 Email ID: cokolkatasouth@pnb.co.in |
Kolkata - West |
- |
United Tower, 4th Floor, 11 Hemanta Basu Sarani, Kolkata – 700001 Email ID: cokolkatawest@pnb.co.in |
Kota |
0744-2360051 |
9a Industrial Area, Near DIC Centre, Kota Email ID: cokota@pnb.co.in |
Kozhikode |
0495-2742614 |
Shathabdi Bhawan, Mini Bypass Road, Govindapuram, Kozhikode Email ID: cokoz@pnb.co.in |
Kurukshetra |
01744-224631 |
Chattha Complex, Pipli Road, Kurukshetra Email ID: cokkr@pnb.co.in |
Lucknow |
0522-2200715 |
PNB, Circle Office (Lucknow West), Stc 1, 1st Floor, In Front of Ram Manohar Lohia Hospital, Vibhuti Khand, Lucknow PIN – 226010 Email ID: colucknowwest@pnb.co.in / chlucknowwest@pnb.co.in |
Ludhiana |
0161-2888102,0161-2888103 |
Site No. 5, Ferozepur Road, Ludhiana, Punjab – 141012 Email ID: coldh@pnb.co.in |
Malda |
03512-223027 |
Nazrul Sarani, PS – English Bazar, P.O & Dist. Malda – 732101 Email ID: comalda@pnb.co.in |
Mandi |
01905-223562 |
Jawahar Nagar – Khaliyar, Mandi (HP) – 175001 Email ID: comnd@pnb.co.in |
Mau |
- |
Nh-29, Bhujauti, Mau (UP) – 275101 Email ID: comau@pnb.co.in |
Meerut |
0121-2980000 |
PNB Bhawan, C-01, Vedvyaspuri, Delhi Bypass Road Meerut – 250002 Email ID: comrt@pnb.co.in |
Moga |
01636-519000 |
4th Floor, Darshan Singh Complex, Akalsar Chowk, G T Road, Moga – 142001 Email ID: comoga@pnb.co.in |
Moradabad |
0591-2455143 |
Ram Ganga Vihar, Phase II, Near Sales Tax Office, Moradabad – 244001 Email ID: combd@pnb.co.in |
Mumbai City |
022-22186829 |
Cuffe Parademaker Towers, F Wing, 7 Floor World Trade Centre Email ID: comumbaicity@pnb.co.in |
Mumbai Western |
022-62434602 |
Pragati Tower 5th floor, C-9, Block G, Bandra Kurla Complex, Bandra East, Mumbai - 400 051 Email ID: comumbaiwestern@pnb.co.in |
Murshidabad |
03482-252717 |
26/11, Sahid Surya Sen Road, PO – Berhampore, Murshidabad, PIN – 742101 Email ID: comurshidabad@pnb.co.in |
Muzaffarnagar |
0131-2620450 |
Plot-1-4 Shakuntalam Muzaffarnagar – 251001 Email ID: comzn@pnb.co.in |
Muzaffarpur |
- |
Aghotia Bazar, Above Bata Show Room, Muzaffarpur – 842002 Email ID: comzp@pnb.co.in |
Nadia |
03472-223210 |
¼ Pandit L. K. Moitra Road, Po-Krishnanagar, Nadia – 741101 Email ID: conadia@pnb.co.in |
Nagaon |
0367-2252524 |
Haladhar Bhuyan Market, Notun Bazar, Near Nagaon Press Club, PIN – 782003, Nagaon, Assam Email ID: conagaon@pnb.co.in |
Nagpur |
0712-2544937 |
R.O., PNB HSE, Kingsway, Nagpur, 440001 Email ID: conagpur@pnb.co.in |
Nashik |
- |
9, Moledina Road, Aurora Tower, Camp, Pune – 411001 Email ID: conashik@pnb.co.in |
New Jalpaiguri (Siliguri) |
(0353)2435773 |
2nd Floor, United Tower Building, Hill Cart Road, Siliguri, Dist- Darjeeling, West Bengal, PIN – 734001 Email ID: conewjalpaiguri@pnb.co.in |
Noida |
0120-4818111 |
Sector-1 Noida Office PNB Email ID: conoida@pnb.co.in |
North 24 Parganas |
033- 25840228 |
48 A JESSORE ROAD, NEAR SETHPUKUR, BARASAT, DIST- NORTH 24 PARGANAS, STATE- WEST BENGAL, PIN – 700124 Email ID: conorth24parganas@pnb.co.in |
North Delhi |
011-48053419 |
Vikarant Tower, Rajendra Place, New Delhi Email ID: codelnorth@pnb.co.in |
Panipat |
0184-2204401 |
SCO 170, Sector 13-17, Huda, Panipat Email ID: copanipat@pnb.co.in |
Paschim Medinipur |
032-2226 3770 |
Sahid Khudiram Bose Road, Burdge Town, P.O. - Medinipur, Dist - Paschim Medinipur, W.B – 721101 Email ID: copaschimmedinipur@pnb.co.in |
Pathankot |
0186-2236900 |
Near Kamal Sweets, Sailli Road, Pathankot – 145001 Email ID: copathankot@pnb.co.in |
Patiala |
0175-5030201 |
Sco-146, 1st Floor, Improvement Trust Complex, Chhoti Baradari, Patiala Email ID: coptl@pnb.co.in |
Patna |
- |
Regional Off, R Block, Chanakya Place, Patna – 800001 Email ID: coptn@pnb.co.in |
Prayagraj (Allahabad) |
- |
Civil Lines, First Floor, Sangam Place, Civil Lines Email ID: coald@pnb.co.in |
Pune |
020-26133863 |
AURORA TOWERS, 9 MOLEDINA ROAD, PUNE CAMP, PUNE – 411001 Email ID: copune@pnb.co.in |
Purba Medinipur |
- |
Purba Medinipur, At- Padumbasan, PO- Tamluk, Dist- Purba Medinipur, PIN – 721636, West Bengal Email ID: copurbamedinipur@pnb.co.in |
Purulia |
03252- 222274 |
S.D. Ganguly Road, Rajabandhpara, Purulia – 723101 Email ID: copurulia@pnb.co.in |
Raebareli |
- |
1st Floor, Firoz Gandhi Colony, Civil Lines, Raebareli, 229001 Email ID: coraebareli@pnb.co.in |
Raipur |
0771-2210400 |
Plot No. 46, Sector 24, Opposite Block A, Office Campus, Atal Nagar, Naya Raipur – 492018 Email ID: corai@pnb.co.in |
Rajkot |
- |
2nd Floor, JP Saphire Building, Race Course Road, Rajkot – 360001 Email ID: corajkot@pnb.co.in |
Ranchi |
0651-2531900 |
5th Floor Nile Complex, Kantatoli, Ranchi Email ID: coranchisouth@pnb.co.in |
Rewari |
- |
Shop No- 11-12, First Floor, New Grain Market, Rewari Email ID: corewari@pnb.co.in |
Rohtak |
01262-228000 |
97, Sonipat Road, Rohtak – 124001 Email ID: cortk@pnb.co.in |
Saharanpur |
0132-2767900 |
1st Floor Raj Tower, Shivaji Nagar, Near V Mart Delhi Road, Saharanpur Email ID: cosaharanpur@pnb.co.in |
Sambalpur |
063-2535515 |
1st Floor, Balaji Midtown, Deheripali, Budharaja, Sambalpur – 768004 Email ID: cosbp@pnb.co.in |
Sas Nagar (Mohali) |
0172-5043705 |
SCO 43 (Ff & Sf) Near Bassi Theatre Mohali – 160055 (Punjab) Email ID: cosasnagar@pnb.co.in |
Secunderabad |
040-23147012 / 30 / 37 / 48 / 20 |
2nd Floor, Maharishi House.103, 8-2-248/1, Road No.3, Banjara Hills, Hyderabad, Telangana – 500034 Email ID: cosecunderabad@pnb.co.in |
Shimla |
0177-2651733 |
Circle Office, Regent House, The Mall, Shimla, 171001 Email ID: cosml@pnb.co.in |
Silchar |
0384-2247450 |
Central Road, Silchar, Assam, 788001 Email ID: cosilchar@pnb.co.in |
Sirsa |
- |
Solitaire Tower, 1st Floor, Barnala Road, Sirsa, Haryana, PIN Code – 125055 Email ID: cosirsa@pnb.co.in |
Sitapur |
- |
BSNL Building, Near Head Post Office, Sitapur, PIN – 261001 Email ID: cositapur@pnb.co.in |
Solan |
- |
Mall Road, Shandil Niwas, Near Kalyan Bhawan, Solan. PIN – 173212 Email ID: cosolan@pnb.co.in |
South 24 Parganas |
- |
Mouza Salepur ( Near Padmapukur More),Po- Baruipur, Dist- 24 Parganas (South), Kolkata 700144 Email ID: cosouth24parganas@pnb.co.in |
South Delhi |
011-49270905 |
Vikrant Tower, Rajendra Place, New Delhi Email ID: conewdelhi@pnb.co.in |
Sriganganagar |
0154-2460707 |
Meera Chowk, Sriganganagar – 335001 Email ID: cosgn@pnb.co.in |
Srinagar |
0194-2465012 |
Hotel Resident, Sonwar, Srinagar, J&K 190004 Email ID: cosrinagar@pnb.co.in |
Surat |
0261 2701001 |
Tulsi Krupa Arcade (4th Floor), Aai Mata Chowk, Surat Bardoli Road, Surat Email ID: cosurat@pnb.co.in |
Tehri |
- |
Near Hanuman Chowk, New Tehri, Distt. Tehri Garhwal, Uttarakhand (249001) Email ID: cotehri@pnb.co.in |
Thane |
- |
PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051 Email ID: cothane@pnb.co.in |
Thiruvananthapuram |
- |
Vaishnavi Towers, Bypass Road, Kumarichantha, Ambalathara P O Email ID: cotvm@pnb.co.in |
Trichy |
0431-2521161 |
Trichy-Tanjore Road, Kailasapuram, Trichy - 620 014 Email ID: cotrichy@pnb.co.in |
Udaipur |
0294-2688001 |
LIC Building, Subcity Centre, Reti Stand, Udaipur 313001 Email ID: coudaipur@pnb.co.in |
Ujjain |
0734-2533424 |
13/1, 13/2 First Floor, Mahakal Vanijya Kendra, Nanakheda, Ujjain – 465010 Email ID: coujjain@pnb.co.in |
Vadodara |
0265 2361734 |
Vadodara Stock Exchange Building, Ground Floor, Fortune Tower, Sayajiganj, Vadodara – 390005 Email ID: covadodara@pnb.co.in |
Varanasi |
- |
S-20/56, D, Kennedy Road, The Mall Cantt, Varanasi – 221002 Email ID: covns@pnb.co.in |
Vijayawada |
0866-2428160 |
House No.9-35, First Floor, Kavuri Towers, Kamayya Thopu Centre, Kanur, Vijayawada, Andhra Pradesh – 520007 Email ID: covijaywada@pnb.co.in |
Vizag |
0866-2469977 |
8th Floor, Near Vinayagar Trade Centre, VIP Road, Visakhapatnam – 530003 Email ID: covizag@pnb.co.in |
West Delhi |
011-23741565 |
P-9/90, Connaught Circus, New Delhi – 110001 (Existing EUBI Building) Email ID: cowestdelhi@pnb.co.in |
To bring your query or concern to the bank’s customer care team’s notice, you can write them an email too. The PNB credit card customer care email ID is creditcardpnb@pnb.co.in.
You can also write about your credit card-related issue along with your name, registered phone number and customer ID and send it to the below-mentioned address:
PNB, Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Place, New Delhi – 110008
PNB has set up a team to address the queries of customers staying overseas. Here are the contact details details:
Customer care helpline number for global customers: 91 120-249-0000.
Furthermore, here is a list of international toll-free numbers for NRI customers:
Country |
Toll-free Helpline Number |
United Kingdom |
+448000318030 |
United States |
+18444519295 |
Canada |
+18555737086 |
Philippines |
+180013120139 |
Saudi Arabia |
+8008500862 |
UAE |
+800035770298 |
Italy |
+39800580244 |
You can contact the customer care team of PNB to resolve a host of credit card-related concerns. Some of the common ones are listed below:
For a stolen or lost credit card, contact PNB customer care immediately. You can either call the PNB credit card contact number for hotlisting on 1800 180 2345 or 0120 4616200.
You can also send a detailed email to creditcardpnb@pnb.co.in. Once the bank receives your request, your card will be blocked.
If you have blocked your credit card by mistake and want to access it again, you can call PNB customer care and request the bank to unblock your card.
Punjab National Bank has a four-level grievance redressal system to escalate your complaints with regard to your credit card.
1. Phone: Call the PNB credit card toll-free number 1800 180 2345 or 4616200 (Chargeable) and connect with a representative to resolve your complaint.
2. Post: Write your complaint and send it via post to the bank at the below-mentioned address:
PNB
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Place, New Delhi-110008
3. Email:
You can also send in your written complaint via email to the PNB credit card mail ID- creditcardpnb@pnb.co.in
For general concerns, the email ID is care@pnb.co.in
4. Branch visit: Visit your nearest Punjab National Bank branch and request a bank representative to assist you with the specific credit card-related issue(s).
Punjab National Bank has zonal managers you can reach out to in case your grievance is not addressed adequately at the first level. The zone-specific details are mentioned below:
Zone |
Name |
Phone |
Address |
Email ID |
Agra |
Jan Mohammed |
0562-2529113 |
1-2 Raghunath Nagar Mg Road, Agra, Uttar Pradesh-282002 |
zoagra@pnb.co.in |
Ahmedabad |
Dipankar Mahapatra |
079-47010202 |
4th Floor, Chanakya Building, Near Dinesh Hall, Off Ashram Road, Ahmedabad, Gujarat-380009 |
zoahm@pnb.co.in |
Amritsar |
Amritabh Anand |
0183-2507203 |
Plot No. 10, Block B, Distt Shopping Complex, Ranjit Avenue, Near Passport Office, Amritsar, Punjab- 143001 |
zoamritsar@pnb.co.in |
Bhopal |
Shailendra Singh Bora |
0755-2550663 |
Punjab National Zonal Office - 2nd Floor - PNB House 1, Arera Hills, Bhopal, Madhya Pradesh- 462011 |
zobhopal@pnb.co.in |
Bhubaneswar |
Rajesh Kumar |
0674-2353050 |
J/3, Revenue Plot no.-1561(P), at-Jagamara, PO-Khandagiri, Bhubaneswar, Odisha-751030 |
zobbsr@pnb.co.in |
Chandigarh |
Dr. Rajesh Prasad |
0172-2721037 |
1st Floor, PNB House, Bank Square, Sector- 17 B, Chandigarh |
fgmochd@pnb.co.in |
Chennai |
P Mahender |
044-28112218 |
PNB Towers, No.46-49, 4th & 5th Floor, RH Road, Royapettah, Chennai- 600014 |
zochennai@pnb.co.in |
Delhi |
Parveen Goyal |
011-43560952 |
2nd Floor, 7th, Bhikaji Cama Place, New Delhi- 110022 |
|
Durgapur |
Sumant Kumar |
0343-2545502 |
City Centre, Red Cross Road, Durgapur, West Bengal- 713216 |
zodurgapur@pnb.co.in |
Guwahati |
Chittaranjan Prusty |
94340-14533 |
UBI Building, 2nd floor, H.B. Road, Panbazar, Guwahati, Assam- 781001 |
zoguwahati@pnb.co.in |
Hyderabad |
Deepak Kumar Shrivastava |
040-23235646 |
(Camp Office) 6-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana-500 004 |
zohtd@pnb.co.in |
Jaipur |
Radha Krishan Bajpai |
0141-2743349 |
2, Nehru Place, Tonk road, Jaipur-302015, Rajasthan |
zojpr@pnb.co.in |
Kolkata |
Sameer Bajpai |
033-22623269 |
United Tower, 11, Hemanta Basu Sarani, Dalhousie, Kolkata- 700001 |
zokolkata@pnb.co.in |
Lucknow |
Mrityunjay |
0522-2306435 |
Vibhuti Khand Gomti Nagar Lucknow |
zolucknow@pnb.co.in |
Ludhiana |
Parmesh Kumar |
0161-2550120 |
Site no. 5, Ferozepur Road, Ludhiana, 141012 |
zoludhiana@pnb.co.in @pnb.co.in |
Meerut |
Balbir Singh |
0121-2980049 |
PNB Bhawan, C-1, Vedvyaspuri, Bye Pass Road, Meerut – 250002 |
zomeerut@pnb.co.in fgmmrt@pnb.co.in |
Mumbai |
Firoz Hasnain |
022-22833802 |
3rd Floor, Plot No C-29, PNB BOI Tower, BKC, Bandra East, Mumbai, 400051 |
zomumbai@pnb.co.in |
Patna |
Sudhanshu Shekhar Das |
0612-2506709 |
2nd Floor Chanakya Towers, R Block Patna, Bihar- 800001 |
fgmptn@pnb.co.in |
Raipur |
Ashish Kumar Chaturvedi |
0771-2210461 |
Zonal Office, First floor, Plot No. 46, Sector 24, Opposite Block A, Office Campus, Atal Nagar, Naya Raipur, Chhattisgarh – 492018 |
zoraipur@pnb.co.in |
Shimla |
Manoj Kumar Srivastava |
0177-2651441 |
3rd Floor MC Parking Cart Road, Shimla Himachal Pradesh- 171001 |
zoshimla@pnb.co.in |
Varanasi |
Ajay Kumar Singh |
0542-2506063 |
102, 1st Floor, Varanasi Trade Centre, Maqbool Alam Road, Varanasi, Uttar Pradesh- 221 002 |
zovaranasi@pnb.co.in |
If your issue is still not resolved, you can contact the principal nodal officer at the address added below and resolve your complaint.
Principal Nodal Officer
Sh. Pulin Kumar Pattanaik
General Manager
Customer Care Centre
Plot No. 5, Institutional Area, Sector-32
Gurugram (Haryana)- 122001
Tel.No.: +91-124-4126244
E-Mail: pno@pnb.co.in
If you still do not receive a response or are not satisfied with it, you can approach the Banking Ombudsman appointed by the Reserve Bank of India (RBI). You can find the details for the Banking Ombudsman on the Punjab National Bank official website or on the RBI website.
The PNB credit card customer care can help you get a quick resolution to a host of issues. Some of the common ones include blocking your credit card, reporting theft, resolving billing issues, and modifying contact details.
The PNB customer care 24x7 toll-free helpline for credit cards is 1800 180 2345.
To address your questions, you can contact the PNB card customer care via phone, email, post, or by visiting the nearest bank branch.
You can block your Punjab National Bank credit card by calling the customer care helpline numbers. You can also visit the nearest bank branch and get help from a banking executive in blocking your PNB credit card.
If you have any complaints or queries, you can send a letter to the Punjab National Bank at the following address:
PNB
Credit Card Processing Centre,
3rd Floor, Rajendra Bhawan,
Rajendra Place, New Delhi-110008
There are several ways you can get in touch with the customer care team in case your PNB credit card stops working. You can call the PNB credit card customer care number from your registered number, send an email, or write a letter and post it to the official address.
You can also visit your nearest PNB branch and register a complaint.
There are a host of services that you can get resolved by calling the customer care division. These include:
Blocking your credit card
Reporting theft or loss of your credit card
Changing contact details like address or phone number
Fixing discrepancies in the billing details
Take immediate action if you find any wrong or unauthorised transactions on your PNB credit card. One way is to call the customer care number and report any unapproved transactions to the executive immediately. The other way is to instantly block your PNB credit card using the net banking portal or through the customer care service.