Your DBS Bank SuperCard statement is an important document and you must go through it without fail. The DBS credit card statement is generated at the end of each billing cycle, and you get an overview of all the transactions pertaining to your card for that time period.
Remember to check your DBS card statement every month as this is an important part of managing your financial health. Verify that your outstanding amount and the due date are accurate.
To learn more about your DBS credit card statement and how to download it, read on.
Checking your DBS card statement is easy and can be done in a few ways. As a DBS Bank SuperCard holder, your statement will be sent to the address mentioned in your account. Alternatively, your statement will also be sent to you via email, SMS, or even WhatsApp.
Apart from that, you can also check your DBS Bank SuperCard statement through the following steps:
Step 1: Log in to your account through the website or app.
Step 2: Go to the statement section.
Step 3: Select the statement period.
Keep in mind that your DBS Bank SuperCard statements are password protected. The DBS bank credit card statement password will be mentioned in the email through which you have received the statement. Make sure you do not disclose this password and other card information to anyone to avoid misuse.
The calculation of the minimum amount due (MAD) for the billing cycle may vary depending on the issuer. For your DBS Bank SuperCard, the MAD is calculated by the following information:
5% of the outstanding principal
Sum of EMIs
Any other charges and fees
Although paying just the minimum amount due is an option, ensure that you resort to it only when you absolutely need to. This will help you avoid having to repay your debt over a stretched period and also the interest rates and other charges associated with it.
Although the DBS Bank SuperCard statement will be sent to you via SMS or email, you can opt for it if you don’t receive it by default. The steps for that are:
Visit the website/ app
Login to your account
Request statement for the period you wish
Keep in mind that only 12 months of statements will be made available. If you want to view the statement beyond this period, you can do so by paying the charges applicable. The charges for accessing your statement are mentioned in the terms and conditions of your card.
In case you notice any errors in your DBS Bank SuperCard statement, you can raise a dispute through email - supercardcare@dbs.com or dialling 18602676789 for local customer service or +914469046789 for help if you are currently overseas.
Ensure that you have the information for your card and dispute at hand and provide it as and when needed for a seamless resolution. In case you are unsatisfied with the resolution, you can escalate the dispute by writing to the DBS Bank Nodal Officer in the following ways:
Email - dbsnodalofficer@dbs.com
An important thing to ensure for managing the errors is that you raise the dispute in accordance with the terms and conditions. For errors in your DBS Bank SuperCard statement, you need to raise the dispute within 30 days of issuance. Post this, all the information in your statement will be presumed to be correct.
If you have already registered on the app or the website, you do not need to register separately for your statement. If you have not, you will have to register with the required information.
Yes, depending on whether it is a reprint or a fresh print, you may have to pay a nominal fee.
Yes, there is a grace period with DBS Bank SuperCard, and it will be mentioned in your statement. Remember that the grace period is only applicable if you have paid previous dues in full.
Every issuer levies charges depending on the card you have and the terms of your card. For your DBS Bank SuperCard, you may be charged for cash withdrawal, late fees, overdue penalties, annual fees, and more.
You can access your statement sent via email or SMS at any time you want by entering the password mentioned in the communication.